About this role
Job Title: Manual Test Engineer
Experience Level: 5 - 7 Years
Location: Bangalore OR folks ready to relocate to Bangalore from first day
Department: Embedded Software Testing – Payment Terminals / POS Devices
Employment Type: Full-time
Key Skills: Manual Testing, Python & AI Tools
About the Role:
We are seeking an experienced and detail-oriented Manual Test Engineer to join our Embedded Software QA team working on payment terminals and Point-of-Sale (POS) devices. The role involves validating the quality, reliability, and stability of embedded payment solutions used in real-world transactional environments. This position is ideal for professionals with hands-on experience in device-level testing, embedded software validation, test case design, and cross-functional collaboration across development and stakeholder teams.
Key Responsibilities:
- Perform manual testing of embedded software on payment terminals / POS devices.
- Design, write, review, and maintain test cases based on functional, system, and business requirements.
- Execute test cases and ensure comprehensive coverage across device features and releases.
- Identify, document, track, and verify defects using standard defect tracking tools.
- Collaborate effectively with cross-functional teams, contributing to discussions and feedback sessions, covering:
- Understand test requirements
- Clarify expected device behavior
- Report, track, and support defect resolution
- Participate in requirement and design reviews to identify gaps, risks, and testability concerns.
- Perform root cause analysis to help differentiate software, firmware, and hardware-related issues.
- Support sanity, regression, system, and release testing activities.
- Ensure adherence to QA processes, test plans, and delivery schedules.
- Apply analytical thinking and a structured problem-solving approach to troubleshoot issues.
- Contribute to continuous improvement of test strategies, documentation, and quality practices.
- Mentor junior team members or interns and share testing best practices when required.
Required Qualifications & Skills:
- Bachelor’s Degree in Electronics & Telecommunication.
- 5 - 7 years of hands-on experience in manual testing of embedded systems or device-based products.
- Strong understanding of embedded systems concepts and manual testing fundamentals.
- Experience testing payment terminals, POS devices, or similar transactional hardware systems is highly preferred.
- Proven expertise in test case design, execution, and defect lifecycle management.
- Ability to test device-level features, including peripherals, connectivity, and transaction flows.
- Working knowledge of Python scripting for test support, data validation, or log analysis is desirable.
- Exposure to AI-assisted tools for productivity, analysis, or test support is a plus.
- Strong analytical and troubleshooting skills with a structured problem-solving approach.
- Excellent communication skills, with the ability to collaborate effectively with cross-functional teams.
- Self-driven, organized, and capable of managing multiple testing activities in parallel.
What We Offer:
- Opportunity to work on real-world payment terminal and POS device testing projects.
- Exposure to secure, high-reliability embedded payment systems.
- Collaboration with experienced QA engineers, developers, and global stakeholders.
- A professional, quality-focused, and collaborative work environment.
- Clear opportunities for career growth in embedded and device-level testing.
Other facts
About Encora
Encora is a global digital engineering company built for a new era of AI-powered businesses. Forged in Silicon Valley, we grew up serving digital natives who demanded speed, scale, and flawless experiences. Today, we bring that same DNA to enterprises worldwide, enabling speed and hyper-adaptability, moving them further along their quest to become more composable and agile.
With two decades at the convergence of Cloud, Data, and AI, we help organizations move beyond rigid, legacy models to become composable enterprises, through adaptive systems designed to sense change and reconfigure in real time.
More than 9,500 engineers, designers, and domain experts across the Americas, Europe, India, and Southeast Asia give Encora the ability to combine nearshore agility with global scale. Backed by Advent International and Warburg Pincus, we deliver innovation acceleration and modernization across industries, powered by Encora AIVA™, our orchestration platform for AI-native engineering.
We believe the future won’t be built by humans or machines alone, but by human creativity amplified by limitless machine intelligence. At Encora, that’s how we help our clients build fast and adapt faster.
What you'll do
- The Manual Test Engineer will perform manual testing of embedded software on payment terminals and POS devices, ensuring comprehensive coverage across device features and releases. They will also collaborate with cross-functional teams to clarify requirements and support defect resolution.
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