About this role
Important Information
Location: Brazil
Job Mode: Full-time
Work Mode: Work from home
Job Summary
The Salesforce Developer will design, build, and optimize solutions across Salesforce Core, Healthcare and Life Sciences Cloud, and Data Cloud for a United States–based online pharmacy. This role collaborates closely with architects, business analysts, and QA teams to deliver secure, scalable, and compliant solutions that support prescription intake, benefits verification, refills, patient outreach, and contact center operations. The developer applies a configuration-first mindset and strong critical reasoning to determine the most effective balance between declarative tools and custom development.
Responsibilities and Duties
- Implement business functionality using Salesforce declarative tools such as Flows, validation rules, page layouts, permission sets, and OmniScripts where appropriate;
- Develop clean, scalable, and maintainable Apex classes, triggers, and batch processes when custom logic is required;
- Build Lightning Web Components and console customizations to support pharmacy operations and patient support workflows;
- Configure and support Salesforce Data Cloud data streams, data model objects, and calculated insights for patient 360 views and segmentation;
- Implement Data Cloud activation patterns that drive actionable automation, queues, and outreach processes within Salesforce;
- Contribute to the design and implementation of integrations with external systems using REST APIs, platform events, and middleware solutions;
- Ensure all solutions are bulk-safe, performant, secure, and aligned with Salesforce coding standards and best practices;
- Support testing and validation efforts by providing technical guidance on test coverage, traceability, and root cause analysis of defects.
Essential Skills
- Hands-on Salesforce development experience using Apex, Lightning, and declarative tools;
- Proven experience working with complex Salesforce data models, integrations, and performance optimization;
- Familiarity with regulated environments such as healthcare or pharmacy, including concepts related to PHI handling;
- Strong analytical skills with the ability to evaluate multiple implementation approaches and clearly communicate tradeoffs;
- High attention to detail and a demonstrated ability to deliver maintainable, testable, and well-documented solutions;
- Experience designing and implementing solutions within Healthcare and Life Sciences Cloud environments;
- Ability to work collaboratively with cross-functional teams in a highly regulated domain;
- Strong understanding of security, compliance, and data governance best practices within Salesforce.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Other facts
About Encora
Encora is a global digital engineering company built for a new era of AI-powered businesses. Forged in Silicon Valley, we grew up serving digital natives who demanded speed, scale, and flawless experiences. Today, we bring that same DNA to enterprises worldwide, enabling speed and hyper-adaptability, moving them further along their quest to become more composable and agile.
With two decades at the convergence of Cloud, Data, and AI, we help organizations move beyond rigid, legacy models to become composable enterprises, through adaptive systems designed to sense change and reconfigure in real time.
More than 9,500 engineers, designers, and domain experts across the Americas, Europe, India, and Southeast Asia give Encora the ability to combine nearshore agility with global scale. Backed by Advent International and Warburg Pincus, we deliver innovation acceleration and modernization across industries, powered by Encora AIVA™, our orchestration platform for AI-native engineering.
We believe the future won’t be built by humans or machines alone, but by human creativity amplified by limitless machine intelligence. At Encora, that’s how we help our clients build fast and adapt faster.
What you'll do
- The Salesforce Developer will design, build, and optimize solutions across Salesforce Core, Healthcare and Life Sciences Cloud, and Data Cloud. This role involves implementing business functionality, developing Apex classes, and contributing to integrations with external systems.
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