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Retirement Plan Counselor- Memphis
full-timeMemphis$59k - $84k

Summary

Location

Memphis

Salary

$59k - $84k

Type

full-time

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About this role

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Retirement Plan Counselor helps individuals using Empower as their retirement provider through their employer build a healthy retirement and plan their financial future. This role uses strategic thinking to achieve business results and lead impactful conversations while meeting service level agreements.

This Retirement Plan Counselor will work with a major employer in the Memphis, TN area and must be based in this area to deliver in person meetings.

What you will do

  • Develop strategic relationships with site contacts within their assigned territory

  • Meet with participants virtually and conduct webinars in addition to meeting with them in person on topics such as: features and benefits of the employer sponsored Defined Contribution (DC) retirement plan(s) and retirement readiness

  • Work closely with internal business partners delivering increased client value

  • Act as the "voice of the customer" by relaying important client feedback obtained during on-site visits to the appropriate Retirement Services area (e.g., Marketing, Sales, Client services, Transition Team)

What you will bring

  • Minimum 3 - 5 years financial services/retirement experience

  • Satisfy service level agreements for the plan as well as achieve business results

  • Possess a comprehensive knowledge of mutual funds/separate accounts, with an understanding of the risk/reward trade off for all securities  

  • FINRA Series 6 & 63 licenses required

What will set you apart

  • Be well versed in Deferred Compensation and Defined Contribution Plans as well as retirement planning concepts 

  • Strong presentation skills  

  • Have experience with a consultative needs-based approach helping people plan for retirement  

  • Ability to work independently; results-oriented    

#PJRPA

#PJGOV

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

$59,700.00 - $84,300.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.

Job Posting End Date at 12:01 am on:

02-14-2026

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Other facts

Tech stack
Financial Services,Retirement Planning,Strategic Thinking,Presentation Skills,Consultative Approach,Client Relationship Management,Defined Contribution Plans,Deferred Compensation,Mutual Funds,Risk Management,Customer Feedback,Webinars,Service Level Agreements,Independent Work,Results Orientation

About Empower

At Empower, we’ve always been guided by strong values with a focus on helping people achieve the financial freedom they deserve.

It’s been an incredible journey so far, but our story is just getting started.

From the very beginning, we’ve prided ourselves on putting our customers first in everything we do — which will never change. The genesis of Empower dates back to 1891, when our parent company was founded as an insurance firm on the Canadian prairie. After more than a century of expansion and a profound evolution of service offerings, the modern iteration of Empower was launched in 2014. Our past is a big part of who we are as a business, but we continue to invest heavily in our current principles and future endeavors.

Today, as the second-largest recordkeeper¹ in the U.S. and a comprehensive wealth management leader, we proudly serve more than 19 million individuals and over 88,000 different organizations.²

With a constant commitment to growth, innovation and technology, we are fully dedicated to transforming the lives of all Americans. Our personalized tools and solutions are aimed at helping everyone improve their financial confidence so they can pursue their passions and reach their unique goals.

That’s our promise.

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Disclosures: https://www.empower.com/social-media/

¹Pension & Investments DC Recordkeeper Survey (2024). Ranking measured by total number of participants as of December 2023.

²As of March 31, 2025.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Financial Services
Founding Year: 2014

What you'll do

  • The Retirement Plan Counselor develops strategic relationships with site contacts and meets with participants to discuss retirement plans and readiness. They also relay client feedback to internal teams to enhance service delivery.

Ready to join Empower?

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Frequently Asked Questions

What does Empower pay for a Retirement Plan Counselor- Memphis?

Empower offers a competitive compensation package for the Retirement Plan Counselor- Memphis role. The salary range is USD 60k - 84k per year. Apply through Clera to learn more about the full compensation details.

What does a Retirement Plan Counselor- Memphis do at Empower?

As a Retirement Plan Counselor- Memphis at Empower, you will: the Retirement Plan Counselor develops strategic relationships with site contacts and meets with participants to discuss retirement plans and readiness. They also relay client feedback to internal teams to enhance service delivery..

Why join Empower as a Retirement Plan Counselor- Memphis?

Empower is a leading Financial Services company. The Retirement Plan Counselor- Memphis role offers competitive compensation.

Is the Retirement Plan Counselor- Memphis position at Empower remote?

The Retirement Plan Counselor- Memphis position at Empower is based in Memphis, Tennessee, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Retirement Plan Counselor- Memphis position at Empower?

You can apply for the Retirement Plan Counselor- Memphis position at Empower directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Empower on their website.