Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Description

JOB DESCRIPTION:

• Supports one or more program within Transportation and Parking Services (TPS): transportation, parking, or fleet programs.
• Serves departmental customers to identify appropriate permit, commute alternative program, or fleet product or service needs.
• Answers inquiries from faculty, staff, students, healthcare, and visitors.
• May participate in promotional activities for transportation, parking and fleet programs to the Emory community.
• Communicates with customers to resolve parking, transportation, or fleet problems or issues.
• Uses TPS systems and customer relations management system, parking management systems, access control systems, transportation systems and related tools to process transactions, review issues, and track customer information.
• Performs other related duties as required. MINIMUM QUALIFICATIONS:
• A high school degree or equivalent and three years of experience in customer service, fleet, parking, or transportation.
• Positions within this classification will require a valid Georgia driver's license and an insurable driving record.
• Positions within this classification may be required to have a Commercial Motor Vehicle medical examiner's certificate for operating vehicles with GVWR greater than 10,001 lbs and less than 26,000 lbs (49 CFR Part 391 and Georgia Department of Driver Services regulations).
• Positions within this classification are required to lift up to 50 lbs and bend, stoop, and twist.

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee. 

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at [email protected] or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.