About this role
To coordinate with the sales team or project pursuit to attend to the enquiries from customers and provide them with timely and accurate information.
To prepare techno-commercial offers that meet the customer's requirements and expectations, as well as the company's standards and policies.
To handle a key account customer and maintain a strong relationship with them, ensuring their satisfaction and loyalty.
To assist the sales team in resolving technical queries and providing them with the necessary support and guidance in both enquiry and post order stage.
To obtain and review post order documentation approval from the customer and ensure its compliance with the contract terms and conditions.
To maintain a good company image of professionalism, competency, efficiency and concern for customers and representatives.
- You keep in touch with customers, build the customer relationships, understand the importance and interdependence of internal customer relationships, balance planning with actions, research initiatives and try innovative ways, You stay aligned with your goals and stay productive, focus on priorities and set stretch goals, apply systems and technology to stay on track, convert ideas into actions and produce results with new initiatives.
3-8 years of experience in the control valve industry (required).
A degree in engineering or related field
Hands on knowledge and experience of control valves sizing & selection.
Communication and technical acumen to interact with clients and colleagues (preferred)
Ability to operate and utilize engineering computer systems for various tasks (preferred)
Mechanical aptitude and visualization skills to create and select the best product for the clients (preferred).
Awareness of internal and industry standards as related to position responsibility (preferred).
Interpersonal skills and excellent written and verbal skills to facilitate effective communication of technical ideas
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
Other facts
About Emerson
Emerson (NYSE: EMR) is a global automation leader delivering solutions for the most demanding technology challenges. Headquartered in St. Louis, Missouri, Emerson is engineering the autonomous future, enabling customers to optimize operations and accelerate innovation. For more information, visit Emerson.com.
What you'll do
- The role involves coordinating with the sales team to respond to customer inquiries and preparing techno-commercial offers. Additionally, it includes maintaining relationships with key account customers and assisting the sales team with technical queries.
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