Description

The Admitting Clerk will be responsible for peforming all functions necessary to maintain the efficient workflow of all front desk receptionist duties.

Essesential Duties and Responsibilities:

• Stand and greet all patients as they arrive in a friendly, courteous, and professional manner
• Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service
• Routinely check and respond to work e-mail
• Document in the computer system all necessary demographic, insurance, and financial information
• Maintain patient charts; including creating new files, scanning files into the computer system, filing, shifting, and breaking down charts
• Responsible for photocopying records and documents for billing purposes 
• Perform clerical duties, including mail delivery, faxing, copying, and scanning 
• Responsible for answering, screening, and directing incoming phone calls 
• Collect co-payments or other applicable financial payments 
• Performs exit interviews with all patients 
• Facilitate daily deposits and perform cash reconciliations 
• Maintain daily financial log including documenting patient financial class, amount owed, amount collected, and scanning completion 
• Maintain daily patient log including documenting chief complaint, time and date of entry, time and date of exit, services rendered, and discharge/transfer information Document patient volumes for the previous day 
• Maintain and compile reports and informational packets for distribution 
• Perform any job related to the registration process 
• Schedules Follow-up appointments for ED patients with hospital clinic
• Perform other duties as assigned