Business Systems Analyst

JOB DESCRIPTION

This position will support our Global Shop ERP for three US locations of ELMET Technologies, in Coldwater, Michigan, Euclid, Ohio and Lewiston, Maine. ELMET is a fully integrated, US-owned and operated, global leader in the manufacture of high purity molybdenum and tungsten products for the aerospace, industrial, energy and defense sectors. We have significant opportunities to further evaluate our business processes and find additional ways to automate, integrate, and optimize our ERP solution to create efficiencies, improve management visibility, enrich customer information, and improve data quality throughout the business. This role will be responsible for identifying detailed business requirements, managing projects/priorities, supporting Global Shop operations and delivering ongoing solutions.

JOB RESPONSIBILITIES

· This role is integral to supporting and improving automated processes, streamlining critical business processes, data integrity, compliance, and innovative business applications.

· Documenting the business requirements, which express what actions a solution must take and what outcome is expected. 

· Facilitates the customer’s decision-making process and develops the functional design documents that will drive the development process for business applications. 

· Strong analytical, problem-solving and troubleshooting skills and keen attention to detail is extremely important. 

· Support and Administration of GlobalShop ERP platforms for all US Operations.

· Working directly with GlobalShop experts/resources to deliver ERP services consistent with corporate direction.

· Providing continuous up-time of ERP and business systems for the organization.

· Planning, designing and executing approved configuration changes.

· Maintaining GlobalShop Improvements roadmap and delivering new features, as well as integrated solutions.

· Participation and some facilitation for ongoing ERP Steering Committee meetings.

· Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes. 

· Demonstrates experience in the use of agile frameworks and ERP implementation methodologies. 

· Supports all Software Development Lifecycle processes for business application development.

· Conducting acceptance testing and training customer resources to successfully use and maintain business applications. 

· Has industry experience and understands challenges and risks when implementing vertical applications, primarily within a Discrete Manufacturing environment. 

· Develop and maintain positive, collaborative working relationships with other team members within the department and throughout the organization. 

· Must be able to make presentations at meetings and train system users at all levels within the organization. 

· Must be organized with the ability to multi-task and set priorities. Able to influence, negotiate and build consensus.

· Perform research, schedule personal training or attend conferences to keep abreast of enterprise applications developments. 

JOB QUALIFICATIONS

· At least 3 years of experience working with ERP Systems - Technical and Professional Expertise.

· At least 3 years of experience performing in a Business Analyst capacity, including mapping and improving business processes.

· At least 2 years of experience in Discrete Manufacturing preferred.

· Experienced with requirements gathering documentation process.

· Knowledge and experience with user roles and Security in GlobalShop or equivalent ERPs.

· Familiarity or experience with custom reports and forms development.

· Familiarity or experience with business intelligence reporting.

· Experience in setup and maintenance of workflow design & configurations, as well as email notification processes. 

· GlobalShop ERP implementation, configuration and a support experience a plus.

· Experience with GlobalShop Dashboard Designer a plus.

· Ability to work independently and as a member of a team.

· Expert in user story writing, along with the necessary acceptance criteria.

· Must be a US Citizen or Green Card Holder.

· Ability for occasional travel.

Experience:

· BA/BS degree in Computer Science, Management Information Systems, Business Administration or a related field.

· Minimum of 3 years IT experience as a Business Systems Analyst. 

· Minimum of 2 years of experience developing and writing scenarios for business process flows.

· Minimum of 2 years of experience developing, coordinating and delivering training to a distributed end user base. 

· 2+ years' experience with ERP product implementation and/or support. Preferably in one or more of the following areas: Accounts Payable, Accounts Receivable, Fixed Assets, General Ledger, Procurement, Master Planning, Quality, Project Management and/or System Administration. 

· At least 3 years relevant experience; or equivalent combination of education and experience. 

· Experience with modeling business process and translating requirements into a business application.

· Experience with writing and maintaining data query language preferred.

· Experience with SharePoint configurations and support a plus.

· Experience with meeting facilitation and interaction with company management/leadership.

· Experience with multi-tasking and business application helpdesk support required.

· Experience with OTS business software due diligence and support a plus.

· Experience with advanced Microsoft Excel spreadsheets, including pivot tables, database queries and formulas a plus.

· Aerospace and Defense manufacturing industries experience a plus.

WORKING CONDITIONS / PHYSICAL DEMANDS

· Must be able to speak, hear and see.

· Must be able to sit or stand for long periods of time (up to 8 hours).

· Routinely communicates face-to-face

· Must be able to walk a 1/4 mile without difficulty on concrete floors, ability to bend, reach and lift 50lbs to shoulder height.

· Exposure to manufacturing conditions, which may include loud noise, variable temperatures, and dust.

External and internal applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions, as listed, either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis. 

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, the Company reserves the right to modify, add or remove duties and assign other duties as necessary.