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Customer Care Representative
full-time•Downers Grove•$0k - $0k
About this role
Customer Care Representative
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
If you are a current employee, please navigate here to apply internally.
The Customer Care Rep I is the primary interface between the customer and Zurn Elkay.
Actively manage customer orders
Work and interact with multiple intercompany departments
Identify, investigate and research user questions and problems
Assist external users of the organization's technical products or services by answering questions and solving problems involved in their use
Qualifications
Bachelors Degree or 2 years of related experience
Experience in the plumbing industry preferred
Excellent interpersonal and communication skills
Knowledge of MS Office software including Excel, PowerPoint, Word and Outlook
Salary Range: The compensation range(s) identified below are a good faith estimate of the salary expected to be paid as performed from these locations. Actual salaries may vary based on a variety of factors including but not limited to skillset, experience, education and training, and other relevant business and organizational factors. Most candidates will start in the lower half of the range.
- Competitive Hourly Rate - $20-24.83/hour
- Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
- Matching 401(k) Contribution
- Health Savings Account
- Educational Reimbursement
- Matching Gift Program
Total Rewards and Benefits
- Competitive Salary
- Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
- Matching 401(k) Contribution
- Health Savings Account
- Up to 3 weeks starting Vacation (may increase with tenure)
- 12 Paid Holidays
- Annual Bonus Eligibility
- Educational Reimbursement
- Matching Gift Program
- Employee Stock Purchase Plan – purchase company stock at a discount!
**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Equal Opportunity Employer – Minority/Female/Disability/Veteran
What you'll do
- The Customer Care Representative is the primary interface between the customer and Zurn Elkay, actively managing customer orders and interacting with multiple intercompany departments. They will identify, investigate, and research user questions and problems while assisting external users of the organization's technical products or services.
About Elkay Manufacturing
Zurn Elkay Water Solutions supplies the industry’s widest range of clean water solutions for drinking water, hygiene and sustainable water management. Headquartered in Milwaukee, Wisconsin, Zurn Elkay works with customers around the globe to deliver products and systems that enhance and ensure water quality, safety, hygiene, flow control and conservation.
From healthcare to hospitality, education to retail and residential to office facilities, we pride ourselves on meeting specialized needs for every market, focusing on quality, reliability, quick installation and easy maintenance. Our values of Continuous Improvement, Integrity in Everything We Do, Customer First, Culture of Winning, and Total Associate Engagement serve as our drive to achieve world-class safety, quality, delivery, cost and growth now and in the future.
In everything we do, we are sustainably inspired. We work to make our communities better with volunteerism and philanthropy, and support inclusion and belonging inside and outside our walls. We seek to uphold our promise to the planet every day by providing sustainable water management solutions.
Ready to join Elkay Manufacturing?
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Frequently Asked Questions
What does Elkay Manufacturing pay for a Customer Care Representative?
Elkay Manufacturing offers a competitive compensation package for the Customer Care Representative role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Customer Care Representative do at Elkay Manufacturing?
As a Customer Care Representative at Elkay Manufacturing, you will: the Customer Care Representative is the primary interface between the customer and Zurn Elkay, actively managing customer orders and interacting with multiple intercompany departments. They will identify, investigate, and research user questions and problems while assisting external users of the organization's technical products or services..
Is the Customer Care Representative position at Elkay Manufacturing remote?
The Customer Care Representative position at Elkay Manufacturing is based in Downers Grove, Illinois, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Customer Care Representative position at Elkay Manufacturing?
You can apply for the Customer Care Representative position at Elkay Manufacturingdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.