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Warranty Coordinator
full-time•Tampa
About this role
Job Description: Warranty Coordinator
Reports To: Branch Manager
Assignment Focus: We have an immediate opening for a Warranty Coordinator to join our team. The Warranty Coordinator will focus on warranty coordination for large national and regional home builders. This position will communicate directly with builder warranty personnel and homeowners to identify and resolve any warrantable items that arise after closing. Managing warranty installations is a combination of research, follow through, and communication. Forethought and conceptual problem solving skills are required to accommodate customers and reduce the risk of delays.
Primary Responsibilities
- Develop a thorough understanding of warranty policies and procedures
- Evaluate all warranty service requests to ensure that they are valid and fall within warranty guidelines
- Schedule warranty and repair service with homeowners and / or builders
- Monitor and track all warranty jobs to ensure completion
- Maintain positive relations with homeowners and builders
- Keep current with warranty guidelines and homeowner warranty manuals
Desired Skills and Experience:
- General understanding of the construction or home building industry
- Problem-solving abilities
- Ability to multitask in a fast paced environment
- Self-starter with a positive attitude
- Excellent communication skills
- Proactive customer service approach
Salary & Benefits
- Salary will be commensurate with experience
- Health insurance- 100% of employee premium paid
- Dental, Vision, Supplemental insurance: Available as employee paid benefit
- Paid time off (PTO)
- 100% Company-paid benefits: Life Insurance and AD&D coverage
- Paid Holidays
What you'll do
- The Warranty Coordinator will focus on warranty coordination for large national and regional home builders. This includes evaluating warranty service requests, scheduling services, and maintaining positive relations with homeowners and builders.
About Elite Flooring
Founded in 1996, Elite Flooring is a multi-division flooring company that is able to leverage the knowledge and experience from multiple construction segments to ensure each project is completed efficiently and correctly.
Our headquarters are located in Atlanta, GA with offices in Charlotte, Columbus, Greensboro, Greenville, Nashville, Raleigh and Tampa with services across the country. Our diverse market coverage includes home builder, multi-family, apartment/rehab, new construction and military housing.
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Frequently Asked Questions
What does a Warranty Coordinator do at Elite Flooring?
As a Warranty Coordinator at Elite Flooring, you will: the Warranty Coordinator will focus on warranty coordination for large national and regional home builders. This includes evaluating warranty service requests, scheduling services, and maintaining positive relations with homeowners and builders..
Is the Warranty Coordinator position at Elite Flooring remote?
The Warranty Coordinator position at Elite Flooring is based in Tampa, Florida, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Warranty Coordinator position at Elite Flooring?
You can apply for the Warranty Coordinator position at Elite Flooringdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.