At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Brand Description:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Lilly is entering an exciting period of growth and we are committed to delivering innovative medicines to patients around the world. Lilly is investing around the world to create new state-of-the-art manufacturing sites and continue expanding our existing facilities to create capacity required to continue with our mission. The brand-new facilities will utilize the latest technology, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment.

What You’ll Be Doing:

You will be part of Tech at Lilly MQ (Manufacturing and Quality) an organization that drives manufacturing operational excellence through utilization of technology.  The focus for this role will be on Global Supply Chain processes and systems.   Tech at Lilly MQ strives to enable the making of medicine “with safety first and quality always”.

As the Business Analyst you will play a pivotal role in aligning business needs with technology solutions—especially in our complex, regulated environment for pharma manufacturing and global supply chain.   

How You’ll Succeed:

• Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, regulatory, commercial) and IT teams. You will ensure that technology solutions are aligned with strategic business goals and regulatory requirements.
• Subject Matter Expert in Global Supply Chain Systems.
• Assist in the translation of business requirements to application needs for custom developed applications and/or COTS/SaaS tool configuration.
• Leverage strong understanding of functional business processes to enable key area stakeholders to meet business outcomes aligned with the TechLilly MQ Global Supply Chain team.
• Align global supply chain strategies with Eli Lilly’s innovation and growth goals, focus on Artificial Intelligence.
• Partner with Global Supply Chain and Global Tech at Lilly teams to implement integration solutions between systems such as SAP S/4HANA, Kinaxis Maestro, RiverLogic, and additional systems when identified.
• Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users and addressing their needs promptly.
• Maintain computer system validation for responsible applications.
• Deliver recommendations to implement improved processes and controls, and drive the transformation of those approved recommendations
• Perform other duties related to ongoing delivery and program transformation as assigned by senior management.

What You Should Bring:

• Deep understanding of pharmaceutical operations, especially in manufacturing, supply chain, and compliance.
• Excellent problem-solving skills to address complex IT issues and implement effective solutions in a timely manner.
• Exceptional customer service and communication skills to maintain high end-user satisfaction.
• Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices.
• Proficiency in ITIL principles, including incident, problem, and change management, to streamline IT support processes.
• Understanding of cybersecurity best practices to protect critical pharmaceutical manufacturing systems and sensitive data.
• Proven ability to work effectively in high-pressure, time-sensitive situations.

Basic Requirements:

• Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering, or a related field.
• Minimum of 5+ years of IT experience working with Global Supply Chain.

Additional Preferences:

• Master’s degree in Computer Science, Information Technology, Business Administration, or a related field is preferred.
• Exposure to international operations, diverse teams, global IT projects, or working in a global organization.
• Previous LEAN and Agile experience.
• Understanding of pharmaceutical manufacturing processes and compliance with industry-specific regulations, such as FDA guidelines for Good Manufacturing Practices (GMP).
• Certification in relevant IT areas (e.g., ITIL, AI, Cloud, etc.) is a plus.

Other Information:

• Role is Monday through Friday and based on-site.  Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.).  Occasional extended hour and / or off-hour work may be required.
• Position will be based out at the Eli Lilly Corporate Center in Indianapolis, IN

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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