Overview

Join Element’s Santa Fe Springs CA team, an FDA-registered, ISO/IEC 17025-accredited facility specializing in pharmaceutical testing, trace-metal analysis (ICP-MS), extractables and leachables studies, raw material and packaging evaluation, and method development. Our Santa Fe Springs team partners with pharmaceutical and healthcare manufacturers to ensure the quality, safety, and compliance of products across the supply chain—helping clients bring reliable, high-performing solutions to market efficiently.

As a Sales Support Administrator (Quoting Specialist), you’ll serve as a vital connection between our customers, laboratory, and sales teams—preparing accurate, timely quotes that align with technical, operational, and commercial requirements. This role blends analytical precision with strong communication, ensuring every proposal reflects Element’s dedication to scientific integrity, regulatory excellence, and outstanding client service.

$32-$38hr DOE

Site Status: 100% On-Site

Responsibilities

• Prepare detailed and accurate quotations for pharmaceutical testing services, including trace-metal analysis (ICP-MS), extractables and leachables studies, raw material and packaging evaluation, and method development.
• Collaborate with laboratory scientists, project managers, and the sales team to ensure quotes accurately reflect scope, timelines, and technical requirements.
• Interpret and communicate complex testing protocols, regulatory requirements (FDA, ISO/IEC 17025), and client specifications to develop compliant cost proposals.
• Track and manage quotation requests from initiation through approval, maintaining alignment with operational capacity and client expectations.
• Support business development efforts by providing timely and technically sound pricing to drive client satisfaction and project success.
• Ensure all quotes and associated documentation meet Element’s quality and compliance standards.
• Contribute to continuous improvement initiatives in quoting accuracy, process efficiency, and customer experience.

Skills / Qualifications

• Bachelor’s degree in a scientific, business, or related field, or equivalent professional experience.

• Prior experience in quoting, pricing, or sales support within a pharmaceutical testing, analytical laboratory, or life sciences environment strongly preferred.

• Strong analytical and problem-solving skills with the ability to translate complex technical data into clear, customer-friendly proposals.

• Excellent communication and interpersonal skills for collaboration across laboratory, sales, and client teams.

• Proficiency in Microsoft Office (especially Excel) and familiarity with CRM or ERP systems.

• Ability to manage multiple priorities and deadlines in a fast-paced, highly regulated environment, maintaining accuracy and compliance.

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Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

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