About this role
Location: Thane – Manpada, Maharashtra
Experience: 0-2 years
Salary Range: ₹18,000 – ₹20,000 per month
Female Candidate preference
Summary:
We are looking for a presentable and organized Receptionist to manage front-desk operations and client coordination. The role involves handling inquiries, supporting the sales team with lead management, and ensuring smooth day-to-day clinic operations, including housekeeping coordination, invoicing, and cash collection.
Responsibilities:
- Handle all client inquiries via phone, email, and social media promptly.
- Redirect new leads and inquiries to the Sales/Marketing team and coordinate for conversions.
- Manage front-desk operations including clinic opening/closing, key handling, and basic housekeeping coordination.
- Schedule appointments and ensure smooth coordination with doctors/therapists.
- Maintain accurate client records and treatment details in the system.
- Ensure medical consent forms are completed and billing, invoicing, and collections are handled correctly.
- Follow up with clients for appointments and support a positive clinic experience.
- Collect client feedback and handle basic complaints.
- Support sales promotions and maximize walk-in conversions ethically.
Requirements
Requirements:- 1–4 years of experience in front desk or client relations (healthcare/retail preferred).
- Strong verbal and written communication skills in English and local language(s).
- Basic knowledge of CRM systems, billing, and MS Office.
- Excellent customer service and interpersonal skills with a patient-centered mindset.
- Ability to multitask, manage time effectively, and remain calm under pressure.
- Basic understanding of medical terminology and healthcare operations.
- Attention to detail and high level of accuracy in data entry and record keeping.
- Willingness to work flexible hours, including weekends and evenings, as required.
- Any Graduate
- 1–4 years of experience in client relations/front desk roles in retail or healthcare organizations
Benefits
Salary : 18K -20KPreference: Female Candidates only.
Other facts
About EducoHire
🚀 EducoHire: Transforming Teams through Strategic Recruitment
Welcome to EducoHire, where we're not just a recruitment agency – we're your strategic partner in building exceptional teams. 🌟
Who We Are:
At EducoHire, we believe that the heart of a great institution lies in its team. We're on a mission to connect passionate educators with forward-thinking schools, shaping the future of education one placement at a time. We also provide recruitment in BFSI, IT, Marketing, Healthcare and Corporate sector
What Sets Us Apart:
✨ Tailored Solutions: We understand that each company/institution is unique. Our recruitment solutions are crafted to align seamlessly with your institution's values and goals.
🌐 Global Reach, Local Touch: EducoHire combines a global network with a local understanding, ensuring you have access to top-tier talent while staying rooted in your community.
🤝 Partnership, Not Just Service: We go beyond the conventional recruitment model. Think of us as an extension of your team, dedicated to empowering your school through exceptional educators.
Why Choose EducoHire:
📚 Industry Insights: Stay ahead in the dynamic landscape with our insights into emerging trends and best practices in hiring and talent management.
🔗 End-to-End Support: From understanding your unique staffing needs to onboarding the perfect candidate, EducoHire provides comprehensive support at every step.
Join us on the journey of redefining education through strategic recruitment. Let's build extraordinary teams together! 💡👩🏫👨🏫
Note: Educohire is committed to providing a transparent and fair recruitment process. We want to emphasize that Educohire does not charge any fees from candidates during any stage of the hiring process. If you encounter any instance where you are asked to pay fees in the name of Educohire, it is imperative to report it immediately.
Please notify us of any such incidents by contacting us at [email protected].
What you'll do
- The Receptionist will manage front-desk operations, handle client inquiries, and support the sales team with lead management. Additionally, the role includes scheduling appointments and ensuring smooth clinic operations.
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