Summary
Location
Lancaster
Type
full-time
Company links
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About this role
Job Description:
Scope of Position:
Provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.
Essential Functions:
• Assist in the preparation of project reports as needed
• Accurately complete required documentation for enrollment
• Work with government officials to ensure appropriate documentation is completed and received
• Create solutions to participant attendance problems
• Oversee participant activities and assist with workshop schedules
• Provide consistent and comprehensive case management and follow-up
• Provide individualized assessment of work, family, and personal development needs, and opportunities
• Provide referrals to appropriate community service or social service agencies when needed
• Maintain organized database of clients and keep detailed documentation of all contacts with clients
• Coordinate participant retention services and accommodate participant work schedules
• Document all participant contacts and activities in case notes and ensure that postplacement contacts are made as required by specific contract
• Share information with appropriate staff and/or funding agencies.
• Maintain participant files as specified by contractor
• Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment
• Ensure participants follow through with planned activities as outlined in contract with funding agency
• Help to ensure that positive outcomes and goals are met as required by contract
• Other opportunities as available
Education and Experience Requirements:
• Bachelor’s degree preferred, or equivalent experience
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer, and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require
• Customer service experience preferred
• A working knowledge of MS Office applications
• Able to interact with a wide variety of individuals and demonstrate a positive professional attitude
• Bilingual Spanish/English preferred
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Other facts
About EDSI (Educational Data Systems, Inc.)
Founded in 1979 and headquartered in Dearborn, Michigan, EDSI (Educational Data Systems, Inc.) is a national workforce development, customized training and consulting company intertwined with one common thread: helping people and companies in transition. EDSI has grown to a network that employs more than 800 people across the country. The company was named to the Inc. 5000 list of the fastest-growing private companies in America, is a National Best and Brightest award winner and a National Best and Brightest Sustainable award winner.
EDSI has provided workforce development services for 45 years. Within this business segment, we assist individuals with the transition from unemployment to employment and from under-employment to self-sufficiency. We provide successful business services and jobseeker placement and retention services for various government programs and corporations across the country. EDSI works with public sector, private sector and labor organizations to research, analyze and assess their workforce development needs, leading to the development and implementation of strategies to recruit, hire and/or train current or future workers, and has placed more than 70,000 individuals into jobs since our founding. EDSI is an ISO 9001 certified company and committed to quality excellence.
EDSI Consulting provides world-class advisory services to a variety of corporations and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.
View our current job openings here: https://www.edsi.com/careers
What you'll do
- The Career Development Specialist provides support to program participants in gaining and retaining employment, as well as career advancement. This includes case management, documentation, and coordination of participant activities.
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