About this role
Customer Payments Graduate
Ebury Malaga Office - Hybrid: 4 days in the office, 1 day working from home per week
Ready to begin your career in a dynamic, international environment? Our Global Operations Centre is the perfect place for graduates and early-career talent to grow. You’ll gain hands-on experience in financial operations, develop in-demand skills, and have access to clear career pathways in a supportive and collaborative team.
We are looking for a Customer Payments Graduate to join our Customer Payments team, reporting to the Customer Payments Manager. We are looking for someone who can ideally speak Spanish and English, although any other languages will be an asset.
What you’ll do
● Reconciliation of client funds and outbound payments received across Ebury’s network of bank accounts, across all back office systems, in accordance with internal processes
● Investigation of unallocated and/or non-received funds, and rejection or escalation as required
● Funding client trades, where manual funding is required
● Verification of remitter bank account data
● Assign currency accounts to clients as requested, and in accordance with internal guidelines
● Instruction and verification of client payments, in accordance with internal processes and in line with internal SLAs
● Completion and verification of payment beneficiaries, in accordance with internal processes
● Complete allocated tasks with focus, and in a timely manner
● Communicate the status of tasks to colleagues and managers, and escalate problems swiftly, as needed
● Adhere to all internal policies, processes and procedures
● Management of payment issues and queries relating to SWIFT and domestic payments, including processing of SWIFT query messages (MT199, MT192, MT195/6 and MT999), in line with internal processes and SLAs
● Investigate non-received, short or returned payments, and process or escalate as required, in line with internal processes
● Process payment returns and rejections, in line with internal processes
● Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI
What you’ll need
● University degree
● Working knowledge of desktop based office software such as MS office- Excel, Word, Outlook and other applications
● Proactive, with the ability to work within strict time-frames and under pressure
● Diligent, with good attention to detail
● Effective research skills with an ability to find solutions independently
● Good communication skills as well as a good level of English, both written and verbal
● Co-operative, and comfortable working in a team environment
● Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures
● Motivated, with a desire to make Ebury a success
Why Ebury?
- Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
- Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
- Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
- Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
- Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
- Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
- Central Malaga Office: A fantastic location with excellent transport links.
Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!
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About Us
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.
Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.
Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.
None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
At Ebury, we’re committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We’re proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women’s Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.
We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.
Please submit your application on the careers website directly, uploading your CV / resume in English.
Other facts
About Ebury
About Ebury®
Ebury is a Fintech company specialised in international payments, collections, and foreign exchange services. It offers financial solutions aimed mainly at SMEs and midcaps. Ebury offers foreign exchange activity in over 130 currencies - for both major and emerging markets - as well as cash management strategies, trade finance, and foreign exchange risk management.
Founded in London in 2009 by Spanish engineers Juan Lobato and Salvador García, the company has grown its global market presence to a network of 31 offices in 21 countries and more than 1,300 employees.
Throughout its history, the company has received more than 20 international awards, including the Financial Times 1000 Europe's fastest-growing companies 2020 and The Sunday Times Tech Track 100. All these recognitions place Ebury as one of the leading European financial technology companies.
ebury.com
What you'll do
- The Customer Payments Graduate will be responsible for reconciling client funds and managing outbound payments across Ebury’s network. They will also investigate payment issues and ensure compliance with internal processes.
Ready to join Ebury?
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