About this role
Eaton’s IS GOLF Pride US division is currently seeking a Retail and Performance Lab Technician - Golf Pride. This is a Monday-Friday onsite role working Daylight hours. Relocation benefits are available from within the United States.
For five generations, Golf Pride® has been the global leader in golf grips. Throughout our history, Golf Pride® has believed in the importance of developing the best performing, most innovative grips for the world’s best golfers and amateurs alike. As the only brand that touches every golfer, we are obsessed with the connectedness of the hands to the club and this inspires every Golf Pride employee in everything we do. Combine that passion with the resources of Eaton, a $20B global leader that powers businesses worldwide, and it makes for an exciting place to work
The expected annual salary range for this role is $56250.0 - $82500.0 a year. This position is also eligible for a variable incentive program.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you’ll do:
Golf Pride®, #1 golf grip brand worldwide, aims to strengthen the consumer experience at our Global Innovation Center by hiring a Performance Lab technician.
This team member will be integral to our current Retail and Performance Lab support. Your time will be split 50/50 between operating the Retail Lab and building out our newly constructed Performance Lab where we will provide VIP fittings and conduct consumer research on a daily basis.
This role is almost entirely consumer-facing and likely the very first impression of the Golf Pride Brand.
ESSENTIAL FUNCTIONS:
Lab Operations & Fittings (40%)
- Open and maintain the Performance Lab daily, ensuring it’s consumer-ready and operating smoothly
- Conduct 1-on-1 grip fittings using tools such as TrackMan, Quintic, and pressure sensors
- Support ongoing development of the grip fitting protocol based on feedback and performance data
- Deliver an engaging, premium experience for VIP visitors and internal stakeholders
Research & Data Capture (30%)
- Assist with consumer testing protocols and performance data collection
- Program, facilitate and execute consumer research projects in support of NPD
- Maintain accurate, organized records across tools and systems
- Help build and refine a connected database fed by performance hardware (TrackMan, Quintic, etc.)
- Troubleshoot and calibrate lab tools as needed
Insight Support (20%)
- Summarize consumer feedback and test data in a usable format for internal teams
- Work with Innovation and Marketing teams to support claims development and insight generation
- Help document protocols, learnings, and recommended next steps
Lab Evolution (10%)
- Provide ongoing feedback on the tools, processes, and consumer flow
- Stay current on new technologies and testing methods relevant to golf performance
- Contribute to continuous improvement of the Lab experience
General Golf Pride Support
• Occasional event support with set up of displays, testing equipment, etc. for community events (evenings or weekends possible)
• Welcome guests and visitors to Golf Pride with a level of hospitality that enhances our brand.
WHO YOU ARE:
• A brand ambassador, confident and professional when interacting with consumers, and able to deliver premium experiences that reflect Golf Pride’s leadership in the game.
• Curious by nature, with a passion for uncovering insights others might miss – whether from a golf swing, a grip, or a conversation.
• A golfer, with an authentic appreciation for golf and its people – someone who understands players because you are one.
Qualifications:
Basic (Required) Qualifications:
- Bachelor’s degree from an accredited institution
- 2+ years of experience around club fitting and golf equipment with regripping experience.
- 1+ year of experience working with Trackman software and Microsoft Office Products
- 1+ year of consumer research or product testing experience
- Must be authorized to work in the US without company sponsorship now and in the future.
Preferred Qualifications:
Experience with golf fitting, sports performance tech, or customer experience
Comfort working with consumers and translating feedback into usable insights
Technical curiosity and willingness to experiment and learn
Background in kinesiology, sports science, golf instruction, or similar field is a bonus
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Other facts
About Eaton Corporation
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
Eaton is an Equal Opportunity Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
What you'll do
- The Retail and Performance Lab Technician will operate the Retail Lab and build out the Performance Lab, providing VIP fittings and conducting consumer research. This role is consumer-facing and aims to enhance the Golf Pride brand experience.
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