Identify and document business requirements and anticipated business benefits through collaboration with business stakeholders and super users through various activities which could include, but not limited to, value stream mapping / process mapping, interviews, process walks / observations Responsible for managing assigned user stories (business requirements) from creation through development. This includes - documenting business requirements in the format of a user story - prioritizing user stories based on anticipated value the functionality will deliver to the business - working with Business Process Owners to globally align on business requirements to drive standardization and mitigate risk in a shared tool - working with IT Product/Capability Owners, Business Analysts, Architects and Developers to refine & groom user stories in order to get the user story to a state where the requirement is ready for development - testing functionality and validating the development of the user story in a test environment to ensure business requirements are met Support the development of training documentation (e.g. work instructions, presentations, videos, etc.) and/or the delivery of training for new users Be responsive to requests for support from existing users through engagement in our various support mechanisms including, but not limited to, Viva Engage, MS Teams, enhancement request process Basic Bachelors degree from an accredited institution with minimum 5 years work experience OR 10 years of experience without a Bachelors degree Bachelors degree from an accredited institution 5 years experience in services, sales, or manufacturing of electrical distribution products Experience with agile project management tools such as Atlassian Jira or Microsoft Azure Experience leveraging the change management methodologies such as ADKAR" "Be a champion of change Displays passion for continuous improvement and solving complex problems leveraging digital tools Ability to listen and empathize with users while delivering transparent communication Strong communication and presentation skills to drive effective understanding of content Ability to gets results through others by partnering and collaborating w/ various stakeholders internal and external to EESS Comfortable with managing through ambiguity " The application window for this position is anticipated to close on February 10, 2026. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.