About this role
You will be responsible for supervising and managing the day-to-day functions of the Finance and Benefits Assessment Team within Adult Social Care & Health Financial Services. Ensuring that the teams is well supported and work is completed in line with departmental policy and relevant legislation. The post provides detailed advice and guidance for internal and external customers, ensuring a high standard of customer service is delivered.
In this role, you will support the team carrying out financial assessments that determine individual contributions toward care and support services. You will work closely with colleagues across Adult Social Care & Health Financial Services to deliver accurate and timely assessments, ensuring all work is completed in line with relevant legislation, statutory guidance, and local policy. A key part of the role is ensuring that financial assessments reflect the most up-to-date personal and financial information, so the assessment accurately reflects the persons current circumstances and the correct contribution they are assessed to pay.
We offer flexible hybrid working, you will be provided with all the equipment you need to effectively complete your role both from home and at our office. There is a requirement to attend our office in Eastbourne one day each week, on a rota basis, as a minimum, to allow you to spend time collaborating with your colleagues.
Please note, during your induction and initial training period, daily attendance at our office for the first few weeks will be required to provide you with the best support and training.
We are looking for candidates who have the:
- Ability to communicate effectively with a range of people in a clear, concise and accurate manner, including influencing, discretion, negotiating
- Ability to plan and organise a varied workload for self and others, working to short deadlines
- Ability to analyse financial information and use problem solving skills
- Ability to monitor quality and effectiveness of service to clients and achieve relevant targets and strategic objectives
- Ability to establish and maintain own reference sources on appropriate guidance legislation and regulations
Please download the Job Description and Person Specification for more information.
To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.
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Other facts
About East Sussex County Council
East Sussex County Council is a local authority who deliver vital community services to over half a million people, residents, businesses and visitors in East Sussex.
As an employer we offer a diverse and rewarding range of career opportunities. If you came to work for East Sussex County Council, your chosen pathway could involve work that directly influences the education, social, mental, financial, and physical wellbeing of our residents and shapes the environment within which they live, or you might make your mark within one of the essential functions that supports the delivery of these services.
• Adult Social Care and Health – provide social care services for residents over 16, including residential care and sensory care services. It also has the public health remit.
• Governance Services – provides overall governance aspects of the council including legal and constitutional arrangements.
• Children’s Services – provide social care for people under 16, state education and other childcare services.
• Business Services – responsible for managing our finances, IT, human resources, procurement and property.
• Communities, Economy and Transport – responsible for community services such as libraries and registrars, customer access/services, roads, transport planning, economy and the East Sussex environment.
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What you'll do
- You will supervise and manage the Finance and Benefits Assessment Team, ensuring work is completed in line with departmental policy and legislation. The role involves providing advice and guidance to customers and ensuring accurate financial assessments.
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