Director, Business Unit Risk Oversight - Certos

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

Responsible for leading a high-performing team in providing risk management and technical expertise in assessing the overall effectiveness of the company’s risk and control environment and ensuring adherence to Operational Risk Management (ORM) Program requirements.  This position provides independent oversight and challenge over the operational risks arising from EWS’s business activities across multiple levels.

Essential Functions

• Acts as an operational risk subject-matter expert.

• Leads a high-performance team by providing exceptional leadership ongoing coaching and performance management.

• Builds and maintains relationships with business partners while adhering to the highest ethical standards required for independent risk oversight.

• Challenges and guides senior business management and functional leaders in compliance, technology risk, and legal on operational risk matters.

• Supervises team members performing operational risk oversight activities, including review, challenge, and validation of issues, risk and control assessments, control reviews, and product and other general risk assessments.

• Leverages data analytics and technological capabilities to inform data-drive and fact-based risk analysis to identify emerging risks, process and control improvements, or areas for increased training through the analysis of results.

• Develops communications (written and presented) to support findings.

• Reports on operational risk profile related to aligned coverage area(s).

• Participates and provides input in regulatory exams and inquiries.

• Provides operational risk training and guidance.

Minimum Qualifications

• Education and/or experience typically obtained through completion of a bachelor’s degree in risk management, Computer Science, Information Systems, Business Administration, Finance, Accounting or related field

• Minimum of 12+ years of operational risk management experience, preferably in financial services or other highly regulated industries

• Strong understanding of operational risk programs (i.e., RCSA, Risk Events, Issue Management, Key Indicators) and risk domains (e.g., product and service delivery, process management, business disruption, third-party, fraud, and data)

• Possesses sound judgment, curiosity, and strong attention to detail and efficiency

• Team-oriented with strong interpersonal skills

• Proven leader with at least 5 years in a leadership role with direct people responsibility or equivalent project leadership experience

• Excellent presentation and communication skills to synthesize and present risk issues clearly and persuasively and respond effectively to senior stakeholders

• Ability to drive sustainable change, influence and uphold standards

• Background and drug screen

Preferred Qualifications

• Master’s degree in a relevant field

• Prior financial institution experience

• Prior experience in independent risk management conducting risk oversight

• Risk management, internal control, or internal audit certification(s)

• Additional related education and/or experience preferred

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

The base pay scale for this position in:
Chicago, IL in USD per year is: $154,000 - $193,000.
New York, NY in USD per year is: $186,000 - $232,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness 

•  Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.