ER
Leasing Consultant
full-time•West Springfield
About this role
Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.
The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention and providing or coordinating exceptional customer service. The position is entry-level, but we would be willing to train the right candidate.
Responsibilities:
- Greeting prospective residents and provide them with property tours
- Process lease applications and qualify residents
- Coordinate with the marketing team to place online ads and ensure signage is correctly positioned
- Support the Community Manager with general office maintenance by answering phones and performing other administrative task
- Maintain an up-to-date market study of primary competitors
- Provide high quality customer service to residents and prospective residents
- Effectively showcase the features and benefits of the apartments and communities
- Identify strengths & weakness of alternative sales approach; overcome objections and create excitement
- Accurately prepare all lease-related documents
- Consistent and timely follow-up on all calls, emails, and site visits
Qualifications:
- 1-2 years of high-quality customer service experience
- Prior leasing & lease-up experience preferred
- Strong communication & marketing skills
- Professional and positive attitude
- College Degree preferred
- Proficient in Microsoft Office Suite, Outlook
- Must be able to work weekends and have a reliable way to get to work
Eagle Rock Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics
What you'll do
- The Leasing Consultant is responsible for maximizing property occupancy by generating qualified traffic and providing exceptional customer service. This includes greeting prospective residents, processing lease applications, and coordinating with the marketing team.
About Eagle Rock Properties
Eagle Rock Properties is a full-service real estate firm offering investment management, property management and construction management services. Eagle Rock focuses primarily on rental apartment communities in the Northeast and Mid-Atlantic regions of the U.S. Under the leadership of our executives – who have owned and managed properties for more than 25 years – Eagle Rock Properties has become an industry leader. What sets us apart is our unwavering focus on improving the quality of the resident experience. We aim to provide residents with quality lifestyles by offering superior customer service, best-in-class renovated apartments and convenient locations near key U.S. lifestyle and employment centers such as New York City, New Haven, Baltimore, Washington D.C. and Philadelphia.
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Frequently Asked Questions
What does a Leasing Consultant do at Eagle Rock Properties?
As a Leasing Consultant at Eagle Rock Properties, you will: the Leasing Consultant is responsible for maximizing property occupancy by generating qualified traffic and providing exceptional customer service. This includes greeting prospective residents, processing lease applications, and coordinating with the marketing team..
Is the Leasing Consultant position at Eagle Rock Properties remote?
The Leasing Consultant position at Eagle Rock Properties is based in West Springfield, Virginia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Leasing Consultant position at Eagle Rock Properties?
You can apply for the Leasing Consultant position at Eagle Rock Propertiesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.