About this role
- Ecommerce Manager – Trading & Performance
About Us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better.
About The Role
We’re looking for a data-driven, commercially minded Ecommerce Manager to join the Dyson Trading & Performance team and help shape the next chapter of our global trading strategy. As our Ecommerce Manager, you will play a pivotal role in driving performance across Dyson.com, combining analytical rigor with a deep understanding of customer behavior to optimize the experience and maximize sales.
This is a high-impact role, reporting into the Trading Lead, and working closely with Product, Media, UX/UI, A/B testing, Merchandising and Performance & Insights teams. You’ll support the development and execution of trading strategies across multiple markets, ensuring were responding to customer behaviour with agility, insight, and innovation.
Such tasks include:
- Play a transformational role within the e-commerce function, bringing fresh perspectives and industry-leading experience.
- Analyse customer behaviour and sales data to identify trends and opportunities.
- Benchmark performance and strategic approaches against Dyson sites and external competitors to drive continuous improvement.
- Identify risks and opportunities within performance data, recommending and testing operational actions. Analyse and optimise our proposition by market to drive relevance and conversion.
- Champion adoption of best practice frameworks, including scorecard development and tracking for ongoing optimisation across markets
- Lead end-to-end projects across markets, applying best practices and learnings from market to market
- Own campaign execution from conception through implementation, ensuring all campaign and asset needs are identified and delivered.
About You
- Proven experience in ecommerce and trading of web platforms or related spaces. Experience with content optimisation, e-commerce best practice, digital marketing, online trading, merchandising and campaign management.
- A customer-first approach, adapting strategies based on behaviour and market insights.
- Strong analytical approach to identify and understand trends based on data and insight with a detailed understanding of ecommerce eco-systems and levers to drive performance. Able to review data to understand a problem and communicate it simply
- Team-orientated with ability to effectively communicate priorities and collaborate with partners across the organization at all levels
- Results driven, a problem solver, able to challenge, energetic, engaging, positive, commercial, analytical, articulate, excellent initiative, able to build strong relationships, approachable, supportive
- Experience communicating and presenting to senior leaders across the business
- A fluent English speaker, with strong written and verbal communication skills
- Strong Microsoft Office skills (specifically Excel and PowerPoint)
- 5+ years in ecommerce or digital focused roles
Working policy
At Dyson, our vibrant campus culture is built on in-person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement.
Benefits
- Discount on Dyson products
- Company Pension scheme
- 29 days annual holiday plan
- Company Fitness plan
- EAP (Employee Assistance Programme)
- Life Assurance Plan
- Transportation allowance (0,23€/km regardless of the means of transport)
- Health Insurance – Medical Contribution
- Eye Examination & Computer Glasses Reimbursement
Please note: New employees to Dyson in The Netherlands commence employment on a 12-month, fixed-term basis
#LI-GP1
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Other facts
About Dyson
Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake.
Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas.
Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics.
Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award.
The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.
What you'll do
- The Ecommerce Manager will drive performance across Dyson.com by analyzing customer behavior and sales data to optimize the experience and maximize sales. This role involves leading end-to-end projects and executing trading strategies across multiple markets.
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