About this role
Assistant Store Leader – Paris Opera Demo Store
About Us
Dyson is built on innovation, and our retail stores bring that innovation directly to life.
As Assistant Store Leader, you’ll play a pivotal role in supporting the Store Leader to deliver a world class customer experience. You’ll help ensure the store runs smoothly, the team is energised and wellsupported, and that Dyson stands out within the premium Bicester Village environment.
About the Role
The Assistant Store Leader is a key member of the store leadership team. You’ll help guide the team to deliver outstanding service while maintaining operational excellence.
Your role blends leadership, coaching, and handson retail skills—ensuring the team brings Dyson technology to life in a way that meets the expectations of visitors from around the world.
Key Responsibilities
Support the Store Leader in motivating, developing, and inspiring the store team to deliver exceptional customer experiences.
Lead by example on the shop floor, demonstrating premium service standards and coaching others to do the same.
Assist with onboarding, ongoing training, and performance conversations to support team capability and confidence.
Champion Dyson’s high customerservice standards, ensuring every visitor receives a premium, personalised experiences.
Step in to resolve customer queries and escalations with professionalism and confidence.
Recognise opportunities to elevate service for international visitors, VIP guests, and customers with limited time.
Support the Store Leader in overseeing daily store operations, including rotas, compliance, store standards, and reporting.
Maintain exceptional visual presentation, upholding the high aesthetic standards expected.
Assist in managing inventory levels accurately, anticipating fluctuations driven by tourism and hightraffic periods.
Help drive the store’s commercial success through strong product demonstrations and coaching the team on sales techniques.
Understand and interpret store KPIs, using data insights to support team performance and identify opportunities.
Support the execution of promotional activities and villagewide retail initiatives.
Build effective working relationships with the Dyson Retail Team, Visual Merchandising.
About You
You’ll thrive as an Assistant Store Leader at if you are:
Experienced in supporting leadership within retail, ideally in premium, high traffic, or destination environments.
Passionate about technology and excited to share Dyson innovations with customers and team members.
Engaging, approachable, and confident coaching others on the shop floor.
Organised and detailfocused, with a strong understanding of retail operations and store standards.
Comfortable adapting in a fastmoving retail environment with diverse, international customers.
Motivated by creating bestinclass customer experiences and supporting a highperforming team.
If you’re eager to develop your leadership skills while contributing to a dynamic and exciting environment, this role could be perfect for you.
#LI-AC1
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Other facts
About Dyson
Dyson solves real-world problems and creates better products through the application of engineering, science, design and creativity. It is a family-owned, global technology company, founded by Sir James Dyson who remains at the helm alongside his son Jake.
Since inventing the first cyclonic bagless vacuum cleaner, the DC01, Dyson has consistently invested in research and development to improve its products and technologies radically. Dyson offers products across a growing range of areas: floorcare, air purification, robotics, haircare including formulations, lighting, hand drying, and most recently audio. Dyson continues to expand into new areas.
Today, Dyson sells products in more than 80 markets, has 450 Dyson stores worldwide and is available in all major technology and beauty retailers. Dyson has global headquarters in Singapore and major technology campuses in Singapore, the UK, Malaysia, and the Philippines. Its global team of engineers, scientists and software developers are focused on developing technology-enabled products which work better and which people love to use. Key areas of focus have included high-speed electric digital motors, sensing and vision systems, robotics, machine learning and aerodynamics.
Beyond products, to encourage an inventive future, Dyson is also inspiring the next generation of engineers and inventors through the Dyson Institute of Engineering and Technology, the James Dyson Foundation and the James Dyson Award.
The Dyson family applies its problem-solving approach in other fields, and established Dyson Farming in 2012. It is one of the largest farming businesses in the UK, extending to 36,000 acres across Lincolnshire, Oxfordshire, Gloucestershire and Somerset. It is a family-owned enterprise unlike any other, focussed on long-term investment in British farming and the countryside to grow tasty and nutritious food.
What you'll do
- The Assistant Store Leader supports the Store Leader in motivating and developing the store team to deliver exceptional customer experiences while maintaining operational excellence. They also assist in overseeing daily store operations and ensuring high service standards.
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