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General Manager 1
full-timeClayton County$65k - $88k

Summary

Location

Clayton County

Salary

$65k - $88k

Type

full-time

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About this role

With a career at HMSHost, you really benefit! We Offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Atlanta Airport F&B 
Advertised Compensation: $65,509.00 to $88,630.00 

Essential Functions:

 

Open and Close

  • Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements

 

Staffing/Deployment

  • Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives
  • Deploys staff and resources to maximize profitability within the restaurant, and accepts P&L responsibility.
  • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
  • Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals
  • Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community
  • Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
  • Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes
  • Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
  • Recognizes restaurant staff for their contributions and performance, including using Shout-Out tools and materials; supports company recognition initiatives and develops and implements plans that will motivate team.
  • Accepts, understands, adopts, trains and champions all Employee Engagement behaviors
  • Ensures that the company has most current contact information for all associates working in the restaurant.

 

 

 

Product Availability/Working Equipment

  • Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures
  • Oversees receiving goods, processing invoices, and contacting vendors for supply chain issues/product availability.
  • Maintains proficiency in management information systems and tools like MIV, Crunch Time, Kronos and other programs as utilized by the company.
  • Monitors and maintains restaurant equipment, schedules routine service or repairs as needed.
  • Participates and manages company response to NSF and other audits
  • Minimizes waste, records as needed and participates in food donation program.

 

Brand Knowledge/Proficiency

  • Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary
  • Embraces technology and inspires employees to understand and adopt new technologies implemented by the company
  • Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards
  • Develops and implements creative strategies to increase revenue

 

Visual/Vibe/Appeal

  • Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders
  • Utilizes associate’s strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
  • Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed.

 

Safety

  • Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
  • Holds Managers and staff accountable for ensuring all safety standards are understood and followed
  • Trains new managers and associates in wellness check protocols and adheres to new COVID 19 requirements.
  • Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety

 

Reporting relationship and other important information

  • The GMII position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests.
  • The position typically reports to the Director of Operations, or an intermediate zone, cluster or area leader within the assigned location.
  • The GMII position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates’ work activities during these different days and times.

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

Other facts

Tech stack
Staffing,Deployment,Employee Engagement,Financial Analysis,Coaching,Training,Product Availability,Brand Knowledge,Customer Service,Safety Compliance,Operational Management,Marketing,Problem Solving,Team Management,Inventory Management,Technology Adoption

About Dufry Careers

HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10Best Readers’ Choice Travel Awards gave first place honors to both of HMSHost’s Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further.

For careers, text HMSHost to 97211 or visit us at careers.hmshost.com

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Food and Beverage Services

What you'll do

  • The General Manager is responsible for overseeing the daily operations of the restaurant, ensuring staff engagement, and maximizing profitability. They will also manage staffing, training, and compliance with safety standards.

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Frequently Asked Questions

What does Dufry Careers pay for a General Manager 1?

Dufry Careers offers a competitive compensation package for the General Manager 1 role. The salary range is USD 66k - 89k per year. Apply through Clera to learn more about the full compensation details.

What does a General Manager 1 do at Dufry Careers?

As a General Manager 1 at Dufry Careers, you will: the General Manager is responsible for overseeing the daily operations of the restaurant, ensuring staff engagement, and maximizing profitability. They will also manage staffing, training, and compliance with safety standards..

Why join Dufry Careers as a General Manager 1?

Dufry Careers is a leading Food and Beverage Services company. The General Manager 1 role offers competitive compensation.

Is the General Manager 1 position at Dufry Careers remote?

The General Manager 1 position at Dufry Careers is based in Clayton County, Georgia, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the General Manager 1 position at Dufry Careers?

You can apply for the General Manager 1 position at Dufry Careers directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Dufry Careers on their website.