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Airport Location: New Orleans Airport F&B
Advertised Compensation: $6.35 to
Summary:
The Bartender is responsible for greeting customers, taking drink/food orders, mixing ingredients such as liquor, soda, water, and sugar to prepare cocktails and other drinks, as well as serving beer and other beverages, and completing transactions; communicating ticket times and potential problems to the manager on duty and the servers as necessary; providing the highest quality of service to customers and associates at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.
Essential Functions:
•Greets customers and takes food order; provides information about products and looks for opportunity to “up-sell” products
•Follows recipes and/or product directions for mixing beverages
•Collects payments and operates cash registers for drinks and/or food served following company established cash handling policies and procedures for all transactions; secures all monies at the end of each shift
•Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests
•Follows all HMSHost customer service, adult beverage and cash handling policies and procedures
•Ensures a clean, sanitized and well stocked bar
Minimum Qualifications, Knowledge, Skills, and Work Environment:
•Must meet state minimum age for serving alcoholic beverages
•Requires at least 1 year of closely related bartending experience, work experience in high volume or fast casual dining restaurant environment preferred
•Requires knowledge of beer, wine, and spirits as well as their preparation and presentation keeping updated on new and revised beverage recipes
•Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
•Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
•Requires the ability to lift and/or move up to 40 pounds
•Cash handling and customer service experience preferred
•Frequently immerses hands in water and water diluted with chemical solutions
Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10Best Readers’ Choice Travel Awards gave first place honors to both of HMSHost’s Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further.
For careers, text HMSHost to 97211 or visit us at careers.hmshost.com
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