About this role
About Us
Dueck Auto Group is one of Canada’s largest automotive dealerships with three locations in the Greater Vancouver Area Dueck on Marine, Dueck Downtown, Dueck Richmond and Dueck Isuzu.
Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. As a family-owned and operated company, we have a long-standing commitment to supporting the community. Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We provide highly competitive compensation plans and offer extended health and dental benefits to our employees. We welcome you to join our dynamic and innovative team.
Position Summary
The Financial Services Manager is a professional, customer-oriented, and self-motivated individual responsible for finalizing vehicle sales contracts while simultaneously setting up extended service contracts and insurance arrangements. The primary responsibility includes meeting with customers to determine and meet their needs for additional services, including warranty, insurance, and financing. Reporting directly to the Vice President of Sales, the Financial Services Manager works closely with all areas of the business to ensure effective interdepartmental communication, timely completion of paperwork and customer service excellence.
Key Responsibilities
- Present extended service contracts and other owner protection packages to customers during the completion of the vehicle sale
- Build relationships with customers in order to discover customer needs and requirements
- Increase revenue by selling value-added products and services to customers, including warranty, insurance and other financial services plans
- Complete the required documentation and administrative duties between the sales floor and the financing department
- Ensure all legal documentation is sent and received between the dealership and financial institutions
- Arrange customer financing by communicating with lenders and financial institutions
- Review customers’ credit applications for accuracy and match customers to financial sources if necessary
- Maintain frequent communication and coordination among all necessary departments
Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.
Social Skills & Requirements
- Excellent communication, interpersonal, and organizational skills
- Ability to prioritize and maintain professionalism during high-volume periods
- Detail-oriented and conscientious work ethic
- Self-driven to work independently with the ability to work effectively and collaboratively in a team environment
- Problem-solving skills with the ability to handle customer inquiries and concerns
Technical Skills & Requirements
- Minimum 3-5 years of experience as a sales professional or business office manager is required
- Previous automotive dealership experience is preferred
- Strong understanding of consumer credit reports for customer loan approval
- Dealertrack and Dealer Track knowledge
- Strong proficiency and experience using Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
- Commitment to continuous learning to update industry knowledge, including financial services offerings and sales procedures
Logistical Requirements
This is a full-time, commission-based position currently available at Dueck On Marine, Dueck Richmond, and Dueck Downtown. This position may require working extended hours, including shift work on weekends and holidays, as needed by the business.
Join our Team
There is no time like the present—we encourage all qualified candidates to apply by submitting a resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.
Benefits:
- Company events
- Dental and vision care
- Extended health care
- Life insurance
License/Certification:
- VSA (required)
- Valid BC Driver's License required with a clean history
Other facts
About Dueck Auto Group
Dueck Auto Group is proud to be the largest GM dealership in Canada. We provide a wide selection of new GM vehicles, consisting of Chevrolet, Cadillac, Buick, and GMC and an exceptional selection of pre-owned vehicles. We are a complete dealership- meaning we sell vehicle and accessories, and provide financing and auto servicing. We take the time to find YOU the right vehicle, payment plan and service schedule that caters to your lifestyle and automotive needs. When it comes to cars- we’ve got you covered!
Established in 1926, Dueck GM is one of the true stalwarts of the Vancouver automobile industry. This longevity is due to Dueck’s commitment to three simple words: Selection, Value and Trust.
As Dueck continues to grow, we look for talented individuals to join our team- we are always looking for Certified Service Technicians and Sales Consultants/Product Specialists. We offer a great compensation plan including salary, full benefits and bonuses. As a leader in the automotive industry, we provide extensive training, coaching and mentoring to foster career advancement. If you are looking for a career, check out our job postings on our site! https://www.dueckautogroup.com/careers.htm
What you'll do
- The Financial Services Manager is responsible for finalizing vehicle sales contracts and setting up extended service contracts and insurance arrangements. This role involves meeting with customers to determine their needs and ensuring effective communication across departments.
Ready to join Dueck Auto Group?
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