Job Title: Technician, Quality Control
Location: Menomonee Falls, WI

As a Technician, Quality Control, you will be responsible for maintaining and conducting analyses, results entry and reporting and processing of quality related deviations, to ensure products meet specified standards defined, to help ensure that the products manufactured are safe, reliable, and meet both internal and external requirements, promoting customer satisfaction and trust in the business.

Your Key Responsibilities:

• Independent, efficient organization and processing of quality control analyses in the laboratory.

• Confident mastery of all routine analyses, including preparation, performing and completion of necessary documentation according to specifications.

• Plausibility checks of all generated analysis results and accuracy checks of the measured and documented results.

• Accurate entry of results into defined systems.

• Reporting and processing all quality-relevant deviations (deviations, OOS) according to protocols.

• Responsibility for defined laboratory and analytical equipment, including calibration and basic maintenance, in compliance with GMP guidelines and safety criteria.

• Compliance to KPI’s by adhering to deadlines (analysis duration, transmission of approved results.

• Conducting the first laboratory test for OOS results in compliance with the relevant execution documentation.

• Working in compliance with SHE specifications.

• Analysis of special or custom samples to solve problems in the laboratory and in production.

• Procurement of laboratory and consumable materials in accordance with financial competence.

• Manage and purchase stock of QC lab supplies & reagents as well as ensuring the absence of shortage.

• Identify common problems/issues encountered and perform escalation process to superior or relevant stakeholders.


We Offer:

• A strong sense of accountability – you take initiative, speak up, and see things through. You are responsible and focus on what matters.

• An innovator’s instinct – you’re always looking for better, smarter, more sustainable ways to make an impact.

• Curiosity and an open mind - because you believe progress starts with asking, “Is there a better way?”

• A collaborative spirit – you’re at your best when working across teams, functions and countries.
• A focus on unity - with stakeholders and customers.

• A competitive compensation package – with comprehensive health and welfare benefits.

You Bring:
• Bachelor's degree in Science, or a related field preferred.

• Minimum of 1-2 years of experience in quality control.
• Experience using LIMS is preferred.

• Fluency in local language is a requirement and other languages encouraged.
• Ability to analyze data, identify patterns, and make informed decisions to ensure quality standards are maintained.

• Strong communication skills to effectively convey findings, provide feedback, and collaborate with production teams.

• Meticulous attention to detail to catch even minor defects or deviations from quality standards
• Proactive approach to identifying and resolving quality issues.
• Ability to work well with others, leading team members and fostering a collaborative environment to achieve quality goals.

The hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant’s job-related skills, experience, relevant education, or training, and primary work location. The hourly rate is $21.00-$29.00.  

In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.

About dsm-firmenich:

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. 

Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement:
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.


Agency statement:

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.