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Junior Hardware Technician
full-time•Montreal
About this role
<p><strong>DRW</strong> is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.</p>
<p>Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.</p>
<p>We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. <strong>DRW</strong> is a place of high expectations, integrity, innovation and a willingness to challenge consensus.</p>
<p>The <strong>Jr. Hardware Technician</strong>, Global Hardware Services provides hardware provisioning and testing services, lab management and safety services, test setup design and implementation services, test setup maintenance and troubleshooting support to NX.</p>
<p><strong>Responsibilities</strong></p>
<ul>
<li>Ensure that all QC tests are conducted according to approved GHS QC procedures and that all QC requests are delivered on, or before the requested stakeholder due date</li>
<li>Keep all GHS QC procedures up to date to reflect the latest hardware technical improvements</li>
<li>Aim for continuous improvement of our hardware provisioning and testing services</li>
<li>Ensure that all field returned hardware is promptly and properly analyzed according to approved GHS RCA procedures and with all defects and issues properly documented in Wrike</li>
<li>Ensure that all field returned hardware is promptly and properly returned to the manufacturer following the RCA process, as per approved GHS</li>
<li>RMA procedures and provide continuous updates via Wrike</li>
<li>Communicate with external vendors and suppliers as per the approved RCA and RMA GHS procedures</li>
<li>Assist in the development, implementation, and maintenance of a team services portfolio that details the services Global Hardware Services can provide to all NX stakeholders but also other DRW teams</li>
<li>Assist in the development, implementation, and maintenance of our team space in Wrike and SharePoint</li>
<li>Enforce and execute safety and organizational policies for the different NX labs as defined by the GHS manager</li>
<li>Communicate with NX stakeholders for implementation and maintenance of test setups</li>
<li>Assist in the implementation and maintenance of the software tools and processes used to capture test setup details and test results data</li>
<li>Assist in the implementation and maintenance of the software tools and processes used for inventory management</li>
</ul>
<p><strong>Qualifications & Skills</strong></p>
<ul>
<li>Diploma of College Studies in Technical programs like Computer Technology, Electrical Technology or related field</li>
<li>Extensive experience with hardware solutions involving computer and networking technology</li>
<li>Understanding of Radio Frequency theory and wireless technology is an asset</li>
<li>Pragmatic mindset to succeed in an often changing and dynamic environment Ability to work under pressure</li>
<li>Ability to work independently with minimal supervision</li>
<li>Excellent communication, interpersonal, and problem-solving skills</li>
<li>Strong work ethic and good attitude</li>
<li>Strong organizational and time management skills</li>
<li>International experience and ability to work productively with diverse cultures</li>
<li>Analytical capabilities to breakdown complex hardware problems / projects / tasks into executable and measurable steps to deliver predictable results</li>
<li>Theoretical knowledge and technical skills in the implementation and testing of hardware solutions</li>
<li>Solid hands-on experience with electrical measuring instruments</li>
<li>Solid hands-on experience for manual work involving tool</li>
</ul>
<p><strong>What DRW Montreal has to offer you</strong>:</p>
<ul>
<li>Recognized as one of Canada’s Best Employers for the past 8 years</li>
<li>Committed to continuous learning & development</li>
<li>Industry leading benefits package and perks</li>
<li>Focused on employee well-being and work-life balance</li>
<li>Community initiatives, volunteer program and opportunities for giving back</li>
</ul>
<p>Find out more about all of our perks & benefits at <a href="https://drw.com/work-at-drw/montreal-benefits">https://drw.com/work-at-drw/montreal-benefits</a>. </p>
<p><strong>For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at <a href="https://drw.com/privacy-notice">https://drw.com/privacy-notice</a>.</strong></p>
<p><strong> California residents, please review the California Privacy Notice for information about certain legal rights at <a href="https://drw.com/california-privacy-notice">https://drw.com/california-privacy-notice</a>.</strong></p>
<p><strong>#LI-AA1</strong></p>
<p> </p>
What you'll do
- The Junior Hardware Technician is responsible for conducting quality control tests, maintaining hardware provisioning and testing services, and ensuring proper analysis of returned hardware. They will also assist in developing and maintaining team services and safety policies.
About DRW
At DRW, we identify and capture trading and investment opportunities globally. What sets us apart is our diversified approach—trading across many asset classes and instruments, in markets around the world, with horizons from seconds to years. We succeed by leveraging technology, research and risk management.
We offer the best of both worlds: the opportunity and spirit of a startup and the benefits and stability of an established, experienced firm. Our employees work hard to solve interesting problems, and their results are rewarded. We value continuous learning—from our outcomes, from the environment and from each other. It’s a place of high expectations, deep curiosity, and constant collaboration, with some of the smartest, most passionate people you’ll meet.
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Chez DRW, nous identifions et saisissons les opportunités de négociation et d'investissement au niveau mondial. Ce qui nous différencie, c'est notre approche diversifiée : nous négocions sur de nombreuses classes d'actifs et d'instruments, sur des marchés du monde entier, avec des horizons allant de quelques secondes à plusieurs années. Nous réussissons en nous appuyant sur la technologie, la recherche et la gestion des risques. Nous offrons le meilleur des deux mondes: les opportunités et l'ésprit d’une entreprise en démarrage, et les avantages et la stabilité d'une entreprise établie et expérimentée. Nos employés travaillent dur pour résoudre des problèmes intéressants et leurs résultats sont récompensés. Nous valorisons l'apprentissage continu – de nos résultats, de l’environnement et de chacun de nous. C’est un lieu où les attentes sont élevées, la curiosité est profonde et la collaboration est constante, et où l’on retrouve quelques-uns des individus les plus intelligents et les plus passionnés que vous puissiez rencontrer.
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Frequently Asked Questions
What does a Junior Hardware Technician do at DRW?
As a Junior Hardware Technician at DRW, you will: the Junior Hardware Technician is responsible for conducting quality control tests, maintaining hardware provisioning and testing services, and ensuring proper analysis of returned hardware. They will also assist in developing and maintaining team services and safety policies..
Is the Junior Hardware Technician position at DRW remote?
The Junior Hardware Technician position at DRW is based in Montreal, Canada. Contact the company through Clera for specific work arrangement details.
How do I apply for the Junior Hardware Technician position at DRW?
You can apply for the Junior Hardware Technician position at DRW directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.