OTHERNovi

Summary

Location

Novi

Type

OTHER

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About this role

Job Details

Job Location: 540 - Novi Sheraton - Novi, MI 48375

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. 

 

JOB SUMMARY

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards. 

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

 

  • Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
  • Observes knocking procedures upon entering a guest room.
  • Cleans the guest rooms assigned.  Ensures the amenities are stocked for each cleaned room.  Completes entire housekeeping checklist.
  • Accurately marks clean rooms to supervisor for inspection.
  • Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping Coordinator
  • Secures guest room doors upon exiting the room.
  • Keeps the corridors and service area neat at all times.
  • Turns in all lost and found items and all guest room keys.
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to management.
  • Reports accidents, injuries, near-misses, property damage or loss to management.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by management.
  • Assists other Housekeeping Personnel when needed.

Qualifications


KNOWLEDGE, SKILLS & ABILITIES

 

  • Bend and reach to dust, clean and make beds and bathroom
  • Stand and walk for varying lengths of time, often long periods.
  • Talk to many different kinds of people to give information, answer questions and provide required services.
  • Visually inspect rooms for cleanliness and guest belongings that have been left behind.
  • Use written communication skills to mark completed rooms on daily paperwork. 
  • Move fingers, arms and hands quickly and easily to perform cleaning duties.

 

 

 

 

 

PHYSICAL DEMANDS

 

  • Lifting fifty (50) pounds maximum.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.           

 

Benefits

  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

 

Other facts

Tech stack
Cleaning,Attention To Detail,Communication,Time Management,Safety Procedures,Teamwork,Customer Service,Physical Stamina

About DRIFTWOOD HOSPITALITY MANAGEMENT

Driftwood Hospitality Management is a leader in providing solutions based services for the domestic and international hotel industry. Our company works with award winning franchises, nationally recognized hospitality brand families, and major resort destinations in top markets around the United States and Costa Rica. Headquartered in North Palm Beach, Florida, we have additional offices in Costa Rica and Arizona to serve hotels across the United States and internationally.

The Driftwood Hospitality Executive Team provides more than two decades of combined hotel experience with a focus on hotel operations. Our goal is to capitalize upon growth opportunities, form strategic partnerships, and work with under-performing hotels in various markets to ensure long-term growth.

With over 15 years of expertise in acquisition, development, repositioning, renovations, and hotel operations, we tailor our approach to each property and market, ensuring that our clients receive the highest level of service and are positioned for growth.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Hospitality
Founding Year: 1999

What you'll do

  • The Room Attendant is responsible for cleaning and maintaining guest room areas according to company procedures. This includes stocking cleaning supplies, ensuring rooms meet cleanliness standards, and reporting any damages or hazards.

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Frequently Asked Questions

What does a Room Attendant do at DRIFTWOOD HOSPITALITY MANAGEMENT?

As a Room Attendant at DRIFTWOOD HOSPITALITY MANAGEMENT, you will: the Room Attendant is responsible for cleaning and maintaining guest room areas according to company procedures. This includes stocking cleaning supplies, ensuring rooms meet cleanliness standards, and reporting any damages or hazards..

Why join DRIFTWOOD HOSPITALITY MANAGEMENT as a Room Attendant?

DRIFTWOOD HOSPITALITY MANAGEMENT is a leading Hospitality company.

Is the Room Attendant position at DRIFTWOOD HOSPITALITY MANAGEMENT remote?

The Room Attendant position at DRIFTWOOD HOSPITALITY MANAGEMENT is based in Novi, Michigan, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Room Attendant position at DRIFTWOOD HOSPITALITY MANAGEMENT?

You can apply for the Room Attendant position at DRIFTWOOD HOSPITALITY MANAGEMENT directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about DRIFTWOOD HOSPITALITY MANAGEMENT on their website.