About this role
Job DetailsJob Location: 532 - Osage Beach Margaritaville - Osage Beach, MO 65065Position Type: Full TimeJob Shift: PMDriftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and that shows in the details of our banquets and events. With good pay, extensive benefits and a family atmosphere, we are looking for team members to assist in setting up the perfect events for our guests.
Job Type: Full Time, PM shift, beginning at 3pm
Pay $15 per hour
Age Requirement: Must be at least 18 years of age
Reports to: Set-up Supervisor, Banquet Manager
As a member of the set up crew, you will work in a team to ensure every event, every time, is set up according to precise instructions to provide a seamless event for our guests.
Responsibilities include:
Ensure that details are followed from the banquet event order (BEO).
Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner.
Ensure that all catering areas are maintained in a clean, organized, and safe condition.
Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, with proper room temperature and lighted turned off, and ensure all equipment is stored in the designated area.
Immediately relay guest compliments or complaints to management.
Submit maintenance requests to the Supervisor and/or Banquet Manager for broken or damaged equipment.
Assist staff with room set ups, food service, and clean up when necessary.
Ensure guest satisfaction by delivery of an exceptional product
Qualifications
Personal Skills
Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts him\herself, acts and dressesprofessionally at all times.
Actively listens to others.
Physical Requirements
Minimum lifting and/or pulling of 40 pounds using proper lifting techniques.
Pushing, bending, stooping, upward reaching, manual dexterity.
Reading hearing, writing.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Other facts
About DRIFTWOOD HOSPITALITY MANAGEMENT
Driftwood Hospitality Management is a leader in providing solutions based services for the domestic and international hotel industry. Our company works with award winning franchises, nationally recognized hospitality brand families, and major resort destinations in top markets around the United States and Costa Rica. Headquartered in North Palm Beach, Florida, we have additional offices in Costa Rica and Arizona to serve hotels across the United States and internationally.
The Driftwood Hospitality Executive Team provides more than two decades of combined hotel experience with a focus on hotel operations. Our goal is to capitalize upon growth opportunities, form strategic partnerships, and work with under-performing hotels in various markets to ensure long-term growth.
With over 15 years of expertise in acquisition, development, repositioning, renovations, and hotel operations, we tailor our approach to each property and market, ensuring that our clients receive the highest level of service and are positioned for growth.
What you'll do
- As a member of the set-up crew, you will work in a team to ensure every event is set up according to precise instructions. Responsibilities include maintaining catering areas, ensuring guest satisfaction, and assisting with room setups and clean-up.
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