DI
Operations Supervisor, Jackpocket
full-time•Reynoldsburg•$0k - $0k
About this role
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Operations Supervisor, you'll lead a team at the heart of our innovative lottery courier product, Jackpocket. You'll oversee daily lottery courier operations, ensuring smooth and timely ticket order processing to hit production goals. You'll shape key decisions on personnel management, process development, and operational improvements to maintain excellence. In this fast-growing industry, your leadership will directly impact and elevate the digital lottery courier experience for our customers.
What You'll Do
Lead the fulfillment center team, managing lottery operations resources and tasks to hit production targets while responding to changing business demands.
Serve as the Manager-on-Duty in our fulfillment center and manage shift scheduling, attendance, and employee breaks.
Troubleshoot and resolve operational challenges, including internet outages, power failures, and staffing shortages.
Accurately and promptly handle the redemption of high-value lottery tickets.
Manage inventory and ensure office supplies and equipment are ordered as needed.
What You'll Bring
Availability to support a continuous operation including nights, weekends, and holidays.
A commitment to promoting safety, efficiency, and adherence to industry regulations.
Ability to promote a positive work environment through strong leadership and problem-solving skills.
Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
Leadership experience in recruiting, hiring, training, and motivating employees.
Physical capability to stand and walk frequently and occasionally lift up to 25 lbs.
#LI-SA2
Join Our Team
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
The US hourly rate for this full-time position is 23.08 USD - 28.85 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.What you'll do
- As an Operations Supervisor, you will lead a team overseeing daily lottery courier operations and ensure smooth ticket order processing. Your leadership will directly impact the digital lottery courier experience for customers.
About DraftKings Inc.
It's simple, we believe life is more fun when you're in on the action. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences.
At DraftKings, The Crown Is Yours.
We are driven by the thrill of the future and the pull of possibility. As an original, continuous gamechanger, we’re shaping the present and future of sports entertainment and digital experiences, leading the way into new markets with new products, and providing the ultimate experience to our customers.
Here, we believe in the power and impact that comes from innovation, collaboration, and a winning culture. We’re a strong and dedicated global team of 4,000+ teammates driven to achieve great things. From your very first day, you’ll be part of an amazing culture that welcomes your ideas, champions your growth, and values you for you.
Ready to own what’s next?
Ready to join DraftKings Inc.?
Take the next step in your career journey
Frequently Asked Questions
What does DraftKings Inc. pay for a Operations Supervisor, Jackpocket?
DraftKings Inc. offers a competitive compensation package for the Operations Supervisor, Jackpocket role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Operations Supervisor, Jackpocket do at DraftKings Inc.?
As a Operations Supervisor, Jackpocket at DraftKings Inc., you will: as an Operations Supervisor, you will lead a team overseeing daily lottery courier operations and ensure smooth ticket order processing. Your leadership will directly impact the digital lottery courier experience for customers..
Is the Operations Supervisor, Jackpocket position at DraftKings Inc. remote?
The Operations Supervisor, Jackpocket position at DraftKings Inc. is based in Reynoldsburg, Ohio, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Operations Supervisor, Jackpocket position at DraftKings Inc.?
You can apply for the Operations Supervisor, Jackpocket position at DraftKings Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.