DI
Community Associate
full-time•Boston•$56k - $70k
About this role
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
We are looking for a Community Associate to help us build the most engaged, trusted, and exciting sportsbook community in the game. You’ll be on the front lines of our official Discord server, helping connect, support, and energize our players every day. In this hands-on, execution-focused role, you'll work closely with the Community Lead to bring our brand to life through conversations, content, and events that matter to our players.
What you'll do
Be an everyday presence in our Discord server, engaging authentically with our players across channels, topics, and live sports moments.
Serve as a trusted point of contact, responding quickly and helpfully to player questions and needs.
Create and execute community-first campaigns including giveaways, AMAs, live chats, and themed events in partnership with internal and external teams.
Monitor sentiment, player behavior, and emerging trends, and share insights regularly to improve products, features, and the overall experience.
Champion the community’s voice across the company while upholding our brand tone and standards.
Support coverage during sports-heavy periods — evenings, weekends, and big game days (on rotation).
What you'll bring
At least 1 year of experience building, moderating, or supporting digital communities; preferably around sports, gaming, or consumer brands.
Deep familiarity with Discord, including mod tools, roles, bots, and engagement features.
Proven ability to create thumb-stopping content and conversations tailored to specific communities.
Excellent written communication skills with a flexible tone: professional, playful, empathetic — whatever the moment calls for.
A strong sense of urgency and ownership — you’re fast, proactive, and solutions-focused.
An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines, big games, or prop picks without missing a beat.
Experience moderating high-volume communities or social platforms during live events is a plus.
Knowledge of responsible gaming practices and customer safety.
#LI-JF1 #LI-REMOTE
Join Our Team
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 56,300.00 USD - 70,400.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.What you'll do
- Engage with players on the Discord server and respond to their questions and needs. Create community-first campaigns and monitor player sentiment to improve the overall experience.
About DraftKings Inc.
It's simple, we believe life is more fun when you're in on the action. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences.
At DraftKings, The Crown Is Yours.
We are driven by the thrill of the future and the pull of possibility. As an original, continuous gamechanger, we’re shaping the present and future of sports entertainment and digital experiences, leading the way into new markets with new products, and providing the ultimate experience to our customers.
Here, we believe in the power and impact that comes from innovation, collaboration, and a winning culture. We’re a strong and dedicated global team of 4,000+ teammates driven to achieve great things. From your very first day, you’ll be part of an amazing culture that welcomes your ideas, champions your growth, and values you for you.
Ready to own what’s next?
Ready to join DraftKings Inc.?
Take the next step in your career journey
Frequently Asked Questions
What does DraftKings Inc. pay for a Community Associate?
DraftKings Inc. offers a competitive compensation package for the Community Associate role. The salary range is USD 56k - 70k per year. Apply through Clera to learn more about the full compensation details.
What does a Community Associate do at DraftKings Inc.?
As a Community Associate at DraftKings Inc., you will: engage with players on the Discord server and respond to their questions and needs. Create community-first campaigns and monitor player sentiment to improve the overall experience..
Is the Community Associate position at DraftKings Inc. remote?
The Community Associate position at DraftKings Inc. is based in Boston, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Community Associate position at DraftKings Inc.?
You can apply for the Community Associate position at DraftKings Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.