JOB PURPOSE

 Support the design of supply chain solutions from large scale down to small as part of RFQ

process, working with regional teams to deliver appropriate, accurate and compelling

solutions

 Lead or support in the development of concepts for use in formal customer proposals

including, but not limited to, process flow diagrams, KPIs and facility layouts in in both 2D

and 3D, for complex cases with support of Engineering team

3. JOB DIMENSIONS

Number of Staff Supervised

(if applicable)

Direct Reports:

Indirect Reports:

Financial Data (if

applicable)

Operating Budget:

Annual Turnover:

Other:

Other (if applicable)

4. KEY ACCOUNTABILITIES

 Support the design of supply chain solutions from large scale down to small scale as part of RFQ process

 Lead or support in the development of concepts for use in formal customer proposals including,

but not limited to, process flow diagrams, KPIs and facility layouts in complex cases with

support of Engineering team

 Work closely with Business Development/Account Management, Launch and Operational teams

as part of the solution development process.

 Lead the presenting of technical solutions to customers through proposals, conference calls and

presentations in conjunction with account management

 Develop RFQ concepts in to fully detailed designs post award as part of the launch process.

 Actively support and when required lead the delivery of the engineering elements of new

business launch including the creation of master data, process validation, infrastructure works,

onboarding of plant teams and onsite contractor management.Solutions Engineer 23/07/2024

Page 2 of 4

OTHER



Always act as an ambassador for DP World when working; promoting and demonstrating positive behaviours in

harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all

activities; understanding and following DP World’s Code of Conduct and Ethics policies

5. JOB CONTEXT

 Act as interface between regional function and all other areas of the business as required

 Ensure engineering function is aligned with operations team and other support functions

during RFQ and launch phase.

 Be able to translate high level operational briefs / objectives in to defined solution proposal

and progress and deploy into the live operation

 Contribute to the development and implementation of regional and global initiatives

 Complete new MTM process assessments or update existing processes as required

 Ensure clear and quantifiable data is available to show contribution to business made by

individuals and function as a whole

 Act as a “trouble shooter” when required, identify pinch points or problem areas, ensure

root cause analysis is completed where appropriate and corrective measures are

implemented into operations

 Able to work independently and under own initiative on any site and ensure the delivery of

engineering obligations / requirements as dictated by region engineering management and

local plant management

 Support in the training and developing of plant-based engineering teams and embed

regional standards within sites.

 Complete root cause analysis where appropriate and identify corrective measures

 Be a SME (subject matter expert) on engineering processes, tools and techniques including

MTM, AutoCAD, SketchUp modelling, visualisation & Excel

 Any activity or function as deemed within the scope and capability of the role in the support

of engineering function or operations

6. QUALIFICATIONS, EXPERIENCE AND SKILLS

 Educated to degree level in a related discipline or have appropriate work experience

 Lean and Six Sigma practitioner (Desired)

 Ability to communicate effectively across all levels

 Ability to empathise and understand client’s viewpoint and requirements and act as their champion

within engineering function

 Ability to interpret data and derive solid conclusions from analysis.

 Highly developed computer skills, including Microsoft Excel (Pivot tables and familiarity with

common formulas), Word, Visio or equivalent, and Project Management software are required.

Proficient in using AutoCAD to design functional workings of solutions in 3D and 2D formats.

 Project management and operational experience.

 Change management skills.Solutions Engineer 23/07/2024

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SKILLS

 Strong communication skills - You are an exceptional listener. You communicate clearly. You

write exceptionally well, and you speak eloquently. You can explain just about anything to anyone.

You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful

when delivering the facts.

 Detail oriented - You pay strong attention to the details as it is one of your core qualities. As far

as you are concerned, anything worth doing is worth doing right, every single time. You stay

focussed and nothing falls through the cracks on your watch.

 Strong collaborator - You can work independently because you self-manage, with limited

direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams

and are personable, helpful and incredibly organised.

 Results oriented - You are proactive in handling competing priorities and meet your deadlines and

commitments; you always demonstrate a “can do” positive attitude.

 Confidentiality - You always consider and protect the confidentiality of company data.

 Flexibility to travel - You are ready to travel between 80% of the time across the Europe to our

operations to perform audits on site.

 Languages - You speak and write fluent English – additional languages are a bonus, in particular

Dutch and French.

7. COMMUNICATIONS AND WORKING RELATIONSHIPS

Internal: You will work within Solution Engineering

You will work alongside Engineers

You will communicate and partner with ….BDM, PMO, Procurement, Operations, HR, QEHS

External: You will develop good relationships with ……Suppliers and Customers

You will represent DP World in …..a professional capacity

8. FRAMEWORKS, BOUNDARIES AND DECISION-MAKING AUTHORITY

 Any changes too standards will need to be agreed by functional lead or team managers as

delegated by functional lead.

9. DP WORLD COMPETENCIES (FOR HR TEAM US

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

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