About this role
KEY ACCOUNTABILITIES:
Process Mapping & Standardization:
Assist in documenting and standardizing project and process workflows across functions.
Digitalize the processes and procedures into the MS365 environment under guidance of the respective teams using automation features reducing email trafficking and manual entry
Identify opportunities to improve efficiency and consistency in how teams collaborate and execute projects.
Microsoft 365 Tools Implementation:
Design and maintain MS Planner boards, SharePoint lists, and Teams channels to structure work organization.
Develop and optimize Power Automate flows to reduce manual administrative effort (notifications, status updates, data syncs, approvals, etc.).
Support in creating Power BI dashboards and reports for tracking project progress, workload distribution, and team performance.
Data & Reporting Support:
Collect and structure operational data from multiple MS365 tools for analysis and reporting.
Ensure accuracy and consistency in data sources used for team dashboards.
Team Support & Coordination:
Assist in managing the team’s task visibility, deadlines, and resource allocation using digital tools.
Support administrative coordination such as updates, follow-ups, and reporting preparation.
Continuous Improvement:
Proactively identify automation opportunities within team workflows.
Test and implement small-scale solutions to improve efficiency, transparency, and collaboration
QUALIFICATIONS, EXPERIENCE AND SKILLS:
Bachelor’s degree (or final-year student) in Engineering (Mechanical, Electrical, IT, Industrial, or related field).
Strong interest in process improvement, automation, and digital transformation within the Microsoft 365 environment.
Familiarity with MS Teams, SharePoint, Planner, Power Automate, Power BI, and Excel.
Good analytical and problem-solving skills — able to think critically and propose practical solutions.
Organized, self-motivated, and detail-oriented with strong follow-up skills.
Comfortable working in a dynamic, cross-functional environment.
Basic understanding of data visualization and dashboard creation in Power BI.
Experience with process flow documentation or Lean / Six Sigma methodologies.
Exposure to project management or resource planning tools
Other facts
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
What you'll do
- The intern will assist in documenting and standardizing workflows while digitalizing processes within the MS365 environment. They will also support the creation of dashboards and reports to track project progress and team performance.
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