Sr. System Administrator

Doyon Utilities provides excellent career opportunities for motivated individuals. As the primary utility provider for the U.S. Military in Alaska, we offer stability and opportunity even in uncertain times. If you want to be a part of a work family that values professionalism, dedication, collaboration and innovation, we're the right company for you. Full health care coverage, a generous 401(k), and a month of annual paid time off are some of our amazing Company benefits. Our Company culture will make you feel right at home.

Under the general direction of the IT manager, the Senior System Administrator designs, installs, configures, troubleshoots, and resolves complex system issues. Working with minimal supervision, this position helps build, grow, and shape the organization's needs through independent and collaborative work across the company, and mentors and teaches junior staff.

This is an in-person position located in Fairbanks or Anchorage, Alaska.

Starting salary range: $112,635.00 - $116,389.00 DOE 

What you will do

• Strategize, manage, and maintain Windows and Linux servers, workstations, Microsoft Cloud Solutions: Azure/InTune/Entra/Purview, and other O365 environments.
• Install new, and rebuild existing, servers, configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with best practices, security, standards, project, and operational requirements.
• Support information technology and operations technology system design, deployment, and maintenance in alignment with information security standards to mitigate risk exposure.
• Evaluate, recommend and install new software releases and system upgrades, direct, test, evaluate software patches.
• Recommend solutions and configurations based on best practices; document and review current environment, manage and implement hardware & software based monitoring, environmental monitoring and notifications.
• Investigate and complete root cause analysis on software & hardware related issues and outages.
• Maintain data files and monitor system configurations to ensure data confidentiality, integrity, and availability.
• Perform system backups and recovery; test disaster recovery, data restoration, and business continuity at given intervals.
• Lead the organization’s hypervisor and system virtualization installation, maintenance, planning, implementation, and upgrades.
• Oversee, troubleshoot, and direct maintenance of workstation hardware, operating systems, applications, patching, and upgrades. Create and maintain a gold image for operating systems for IT and OT; coordinate with Cyber Security to implement patching schedules and STIG compliance for hardware and software.
• Manage and maintain domain policies (GPO), troubleshoot tier 2+ issues.
• Proactively monitor and resolve information system environment problems/incidents including hardware, software, and security related issues both on-prem and cloud deployed.
• Document all changes, change requests, standard operating procedures (SOPs), system installs, review and close tickets.
• Dedicated and willing to support a 24x7 critical infrastructure environment, including routine, on-call, and emergency support.
• Learn, adopt, and apply safety programs.

Conditions of Employment
Must pass a pre-employment drug test, random drug test thereafter in accordance with the published policy of Doyon Utilities. Must have a valid driver's license issued by the State of Alaska. Must be eligible to work on a military installation in Alaska. Eligibility to work on a military installation includes compliance with Department of Defense mandates with respect to employee background and health directives.

Qualifications

• Bachelor's Degree in computer science, or related field, or a combination of education and relevant experience may be substituted at a 2:1 ratio (e.g. two years of education equals one year of experience) Required
• High School Diploma or equivalent Required
• 10+ years of Information Technology experience. Required
• 5+ years Experience with hypervisor systems, servers, and services (VMWare/Nutanix/Hyper-V/Citrix, SaaS, etc) Required
• 5+ years Experience with Cloud/IaaS/PaaS solutions and services Preferred
• Ability to understand and follow written and verbal communication and instructions. (required proficiency)
• Ability to work independently and collaborate within a team. (required proficiency)
• Ability to create and document SOPs that include daily activities and best practices. (required proficiency)
• Ability to maintain strict confidentiality in all matters. (required proficiency)
• Ability to work within multiple deadlines. (required proficiency)
• Ability to work with diverse groups of people. (required proficiency)
• Ability to effectively communicate in person, over the phone, or video. (required proficiency)
• Demonstrated organizational skills and attention to detail. (required proficiency)
• Demonstrated Advanced proficiency with Microsoft Office Suite products, applications, and analysis. (required proficiency)
• Demonstrated strong interpersonal and relationship building skills. (required proficiency)
• Excellent time management skills. (required proficiency)
• Excellent critical thinking and problem-solving skills. (required proficiency)
• Excellent customer service skills. (required proficiency)
• Self-starter capable of setting and maintaining high standards of performance without direct, daily oversight. (required proficiency)
• CompTIA Security+ Certification or equivalent certification. Required and
• Azure Admin, Azue Solutions Architect, or Azure Security Engineer certifications. Preferred

Reasonable Accommodation
Doyon Utilities will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. Accommodation requests should be made, in writing to the Human Resources Department.

EEO
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO Know Your Rights poster is available at Know Your Rights (eeoc.gov) For questions on the job posting contact 907-455-1500.

Physical Demands
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Lifting - Rarely (40 lbs.)
• Carrying - Rarely (40 lbs.)
• Pushing - Rarely (40 lbs.)
• Pulling - Rarely (40 lbs.)
• Climbing - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Rarely
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Rarely
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Frequently

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Occasionally
• Hazards - Rarely
• Temperature Change - Rarely
• Atmospheric Conditions - Rarely
• Vibration - Rarely

Doyon Utilities is committed to delivering safe and resilient utility services with an emphasis on reliability and efficiency. Our employees are committed professionals in their fields and passionate about what they do and the customers they serve: the United States Military. Inherent in our mission is modernizing facilities; employing best utility practices that reflect leading industry standards; and operating as vigilant stewards of the environment while ensuring the health and safety of our workforce and our customers.

Preference Statement: Doyon Utilities grants a preference to qualified Doyon, Limited shareholders in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.