Aviation Customer Support II (4928)
full-time•Anchorage
About this role
Overview
About Fairweather
Fairweather is a premier service provider based in Alaska, specializing in delivering high-quality solutions in remote and Arctic environments. Guided by a mission rooted in safety, integrity, and operational excellence, Fairweather supports critical industries with dependable services tailored to harsh and challenging conditions. The company fosters a dynamic, inclusive work environment where employees are equipped with the tools, training, and support they need to thrive and succeed.
Why Work for Fairweather
Competitive Compensation & Benefits: Industry-aligned pay and a robust benefits package.
Supportive Culture: Team-oriented environment focused on collaboration and mutual success.
Career Development: Opportunities for training, advancement, and professional growth.
Safety Commitment: Strong focus on employee well-being and workplace safety.
Total Rewards & Benefits
Medical Coverage: Comprehensive Federal Employee Health Benefits (FEHB), including medical, dental, and vision plans.
Retirement Savings: 401(k) retirement plan with up to 4% company match.
Insurance Protection: Includes short-term and long-term disability, life insurance, and optional supplemental coverage.
Employee Assistance Program (EAP): Access to free counseling and support resources.
Paid Holidays: Observance of all major federal holidays.
Flexible Spending Accounts (FSAs): Options for health and dependent care expenses.
JOB DESCRIPTION
Key Accountabilities
• Performs a variety of duties at an airport, involving customer contact and operational service while delivering a high quality product.
• Answers inquiries regarding airplane or bus schedules.
• Assists passengers with check-in procedures and directs passenger to designated concourse for loading.
• Boards and closes out flights in a safe and timely manner.
• Ensures Federal Aviation Administration, Company, and airport regulations are followed.
Enforces safety/security measures and protects sensitive zones.
• Applies basic skills and procedures appropriate for the position within the assigned functional area.
Required and Preferred Skills and Experience
• Intermediate level, typically 3-5 years of experience.
• Moving towards full competency.
• Requires a broader, general understanding of discipline.
• Identifies problems and develops potential solutions.
• Makes decisions within well defined parameters.
Reasonable Accommodation
Fairweather provides reasonable accommodations to all qualified individuals with disabilities, as required by applicable laws.
Note:
This job description is not a contract and may be modified at any time. Employees are expected to follow other job-related duties as assigned. All responsibilities listed are considered essential functions and requirements, and reasonable accommodations will be made where necessary.
What you'll do
- The role involves performing various duties at an airport, including customer contact and operational service. Key tasks include assisting passengers with check-in procedures and ensuring compliance with safety regulations.
About Doyon Limited
Doyon, Limited, the Native regional corporation for Interior Alaska, is a for-profit corporation with more than 20,000 shareholders. Established under the 1971 Alaska Native Claims Settlement Act (ANCSA), Doyon is the largest private landowner in Alaska, with more than 12.5 million acres allocated to the corporation under ANCSA.
Doyon's mission is to continually enhance our position as a financially strong Native corporation in order to promote the economic and social well-being of our shareholders and future shareholders, to strengthen our Native way of life, and to protect and enhance our land and resources. Learn more about our mission, values and vision at www.doyon.com.
As one of the top Alaska-owned businesses, Doyon operates a diverse family of companies, including more than a dozen for-profit businesses across the nation in the areas of oil field services, utility management, engineering management, information technology services, land and natural resource development, facility management, construction and tourism.
Headquartered in Fairbanks, Alaska, Doyon is led by a 13-member board of directors and a team of senior managers. The corporation currently employs over 800 individuals worldwide and over 550 employees in Alaska.
For more information about the Doyon Family of Companies, job openings and current news, please visit us at www.doyon.com or contact us at [email protected] or (888) 478-4755.
Ready to join Doyon Limited?
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Frequently Asked Questions
What does a Aviation Customer Support II (4928) do at Doyon Limited?
As a Aviation Customer Support II (4928) at Doyon Limited, you will: the role involves performing various duties at an airport, including customer contact and operational service. Key tasks include assisting passengers with check-in procedures and ensuring compliance with safety regulations..
Is the Aviation Customer Support II (4928) position at Doyon Limited remote?
The Aviation Customer Support II (4928) position at Doyon Limited is based in Anchorage, Alaska, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Aviation Customer Support II (4928) position at Doyon Limited?
You can apply for the Aviation Customer Support II (4928) position at Doyon Limiteddirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.