Stakeholder and Communications Advisor – Auckland 

We have a great opportunity for a customer-focused superstar to join our whānau, as a Stakeholder and Communications Advisor. You’ll play a key role in stakeholder engagement and communication activities for the Transport & Infrastructure business across Auckland.

Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here
Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

• Rewarding salary 
• Z Energy fuel discount and monthly freebies 
• Free Marram health care benefits and discounted holiday homes 
• An inclusive and respectable place to work 

• $500 bonus for current employees who refer a friend to Downer

• Progression and development programmes to support personal and professional growth

Have a look at our other great benefits here!

Te kōwhiringa | The Opportunity 
As the Stakeholder and Communications Advisor, you will support stakeholder engagement and communication activities to help minimise disruption to customers and deliver a positive community experience.

 

This role involves regular face-to-face engagement within the community, responding to public enquiries, and communicating with businesses, ratepayers, and residents about road maintenance and minor construction activities. You will prepare and distribute communication materials such as works notification letters, support internal events, and provide administrative assistance as required.

 

You will work closely with internal teams across planning, delivery, and support functions to ensure communications are timely, coordinated, and aligned with project delivery. Strong communication and collaboration skills are essential, along with the ability to plan proactively, learn from challenges, and drive continuous improvement to achieve efficient, high-quality outcomes.

This is a Full-Time, Permanent opportunity working across Monday- Friday from our Penrose office in Auckland.

 

Key Responsibilities:

• Undertaking key communications activities to meet contractual requirements.

• Minimising disruption caused by delivery through public communications and liaison with customers to achieve a positive customer experience. 

• Building and maintaining relationships with key stakeholders throughout the contract period through the implementation of communication plans - Achieving a high level of customer, stakeholder and client satisfaction. 

• Provide customer and stakeholder insights throughout planning, delivery and close-off stages.

Nga pūkenga matua | Important Skills

• Excellent communication and relationship building skills

• A proven track record providing exceptional customer service

• Skills in problem solving, use of initiative, conflict resolution and negotiation abilities

• Strong computer literacy, experience using MS packages (Word, Excel, PowerPoint, Teams) and record keeping experience

• A full and current drivers licence 

• 2 – 3 years’ experience in events, marketing or communications and engagement (preferred)

   

Ko wai mātou | Our Organisation 
Want to know more about what it is like to work at Downer? Then head to our People Site here!

Me pēhea ki te tono | How to apply 
If this sounds like the opportunity for you, click Apply Now to submit your application! The reference number for this role is 728727.

 

 

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.

 

 

 

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities. 
Downer’s Transport & Infrastructure business manages and maintains road networks across Australia and New Zealand, with civil and commercial construction in New Zealand. We are an integrated trans-Tasman team with a leading portfolio of products and services. By sharing our capabilities and insights across our regions we achieve the best technical solutions for our customers’ challenges, and for our communities.