Summary
About this role
About the Team
Our Advertising & Promotions team broadly operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences.
The Ads Platform Strategy & Operations team is responsible for: 1) Driving sales and campaign lifecycle efficiency via automation & process optimization, 2) Building the platform foundation to help us scale, and 3) Creating simple self-serve tools for Merchants to drive GMV growth.
About the Role
As an Associate Manager on the Ads Platform S&O team, you’ll work cross-functionally to develop processes and tools that allow for our business to scale during a period of hypergrowth. Specifically, your work will improve how we bring Ads & Promos campaigns to life across Sales, Insights, and Ad Operations along with Product, Strategy & Operations, Accounting, Finance and more. Specific areas of focus will include:
- Leveraging Gen AI to revolutionize how we sell, build, and optimize campaigns as this will be instrumental in driving scalability and shaping the future of our Ads Platform
- Implementing, managing, and scaling sales & operations via offshore resources, automation tools, and streamlined end-to-end processes
- Partnering with sales and merchants to identify product-market fit for key resources and streamline go-to-market strategies to drive product adoption
- Scoping and building the tooling and efficiency roadmap leveraging both internal and external resourcing
You’ll report to the Sr. Manager, Ads Platform Strategy & Operations.
You’re excited about this opportunity because you will…
- Build: You are eager to implement efficiency and automation, understand and work with systems, and explore the best ways to leverage Gen AI that will unlock our ability to scale.
- Analyze: Use data-driven decision-making to run and scale experiments on everything from developing new engagement models for Sales to new self-serve tools for Merchants to drive Ads growth
- Operate: You want to roll up your sleeves and get to the lowest level of detail to find the best solution in practice, not just in theory.
- Collaborate: You value cross-functional partnerships, and will thrive at working across Sales, Operations, Insights, Product, Engineering, Legal, Accounting, Support, and more to deliver results.
- Strategize: You’ll develop the strategy and roadmap to best serve our advertiser and internal partners through a period of rapid growth.
We’re excited about you because…
- You have 4-6+ years of experience in strategy & operations / product management / product marketing / business operations / management consulting or related experience (preferably in the advertising or ad tech industry)
- You are a problem solver with expertise in process design & optimization and love improving inefficiencies
- You have a strong interest or experience in leveraging AI and other emerging technology to solve business problems
- You get excited by working with systems such as Salesforce, Snowflake, and internal tools
- You thrive while wearing multiple hats and working across a variety of projects. teams, and workstreams
- You are an analytical thinker who can distill complex data (Excel/Google Sheets/SQL) into actionable recommendations
- You have your Bachelor’s degree
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Other facts
About DoorDash USA
At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.
What you'll do
- The Associate Manager will develop processes and tools to enhance sales and campaign lifecycle efficiency. This role involves leveraging Gen AI and implementing automation to support business scalability.
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