About this role
Company Description
Our Company
Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in the Charlotte and Raleigh markets.
Our employee's love working for us because they enjoy being part of something bigger than just their store. Our enthusiasm and passion for our job is contagious. We are a group of 1,500 employees who have pizza sauce running through our veins.
Domino’s has always provided exceptional opportunity for growth and this remains the backbone of our long-term success. Whether you aspire to be an owner or wish to advance into a management position we are here to help you reach your goals. We look forward to you joining our team!
Job Description
Domino’s Pizza Customer Service Representative - Join Our Delicious Team!
Are you passionate about pizza and helping people? Do you have a knack for turning frowns upside down? If so, we want you on our team!
Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.
What you'll be doing:
- Taking phone orders with accuracy and efficiency
- Providing excellent customer service with a smile (even over the phone!)
- Answering customer questions about our menu, promotions, and delivery services
- Addressing and resolving customer concerns with patience and understanding
- Working as part of a team to ensure smooth operations and happy customers
What we're looking for:
- A positive attitude and passion for providing outstanding customer service
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong problem-solving skills and a knack for finding solutions
- Basic computer skills and familiarity with point-of-sale systems
- A love for pizza is a definite plus!
What we offer:
- Competitive pay and benefits
- Flexible scheduling
- Opportunity to grow and advance within the company
- Fun and friendly work environment
- Delicious discounts on pizza!
- Opportunity for growth!
Benefits:
- Health Insurance for eligible employees
- Paid Time Off for eligible employees
- 401k for eligible employees
- 50% off pizza
- Referral Bonus
- Career Development
- Flexible Schedules
Compensation:
- $10-$12 an hour
Before applying, consider these non-negotiable factors to ensure the job aligns with your needs and priorities:
- Must make Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures.
- Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
- Must work with Hustle and Energy we have a need for a fast-paced and efficient work style.
- Must be friendly and have a smile with all customers, the importance of excellent customer service and a positive attitude are the foundation of our business.
If you're ready to join a team that's passionate about pizza and dedicated to customer satisfaction, apply today! We can't wait to meet you.
Qualifications
Must be 16 years old.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Other facts
About Domino's
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.
Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets.
Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work.
Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals.
Browse U.S. career opportunities at jobs.dominos.com.
What you'll do
- The Customer Service Representative will take phone orders, answer customer questions, and ensure a positive experience for every customer. They will also address and resolve customer concerns while working as part of a team.
Ready to join Domino's?
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