Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As the Tech Learning Training Coordinator, you will be instrumental in supporting the product and engineering organization by enabling high-quality, scalable technical learning experiences across Docusign’s engineering community worldwide. You will support engineering-wide tech learning deliverables, including onboarding, upskilling, and ongoing enablement programs that help engineers build skills aligned to our engineering priorities. You will play a key role in ensuring that technical learning programs, operations, and processes run efficiently and effectively in support of engineering teams. We are looking for someone who is passionate about emerging technologies, understands the needs of engineering organizations, and is comfortable rolling up their sleeves to execute in a fast-paced, evolving environment.

This position is an individual contributor role reporting to the Technical Learning Director.

Responsibility

• Collaborate with engineering, product, and functional leaders to deliver operational support that enables engineers across Docusign’s global hubs to be successful

• Schedule engineering tech learning sessions, workshops, bootcamps, and fireside chats, including room reservations and calendar invitations

• Manage logistics for in-person and virtual sessions, including rooms, calendars, materials, and supplies

• Prepare training materials and supplies—handouts, presentation equipment (in-class and virtual), catering—to support in-person and virtual engineering sessions

• Coordinate with internal engineering facilitators and external trainers to to support smooth program delivery across Docusign engineering hubs
• ​Own the intake and coordination process for technical learning requests and inquiries

• Manage calendars, registrations, and attendance tracking for engineering learning programs

• Organize, version-control, and maintain shared learning documentation and templates

• Track expenses, support budget activities, and process purchase orders related to technical learning

• Support both in-person and virtual learning experiences across multiple engineering locations
• ​Support special projects that strengthen technical enablement and help scale learning programs across the engineering teams globally

• Identify opportunities to streamline coordination, improve processes, and enhance the efficiency and consistency of technical learning operations in coordination with the engineering business operations team

• Contribute to the development of future-facing, scalable playbooks and execution standards for engineering learning programs, ensuring a consistent and high-quality experience across Docusign’s global engineering hubs

• Apply best practices and lessons learned to improve program delivery, operational readiness, and overall learner experience over time

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• A University degree or equivalent years of experience in human resources, education, or related field

• 1+ years of related experience

• Experience with Microsoft Word, PowerPoint and Excel

• Experience with Google Suite

• English fluency (reading, writing, and speaking)

• Project management experience with ability to manage multiple deadlines, deliverables, and stakeholder requests simultaneously

Preferred

• A positive and professional demeanor, with a service-oriented approach to helping others

• Excellent written and verbal communication skills

• Prior administrative or training logistic experience, preferably within an HR or L&D department

• Excellent organizational and time-management abilities, with a strong attention to detail

• Ability to work independently, prioritize tasks, and maintain confidentiality

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

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