DC
Community Liaison
full-time•Cleveland
About this role
Shape the Future with DLZ!
At DLZ Corporation, we don’t just design infrastructure—we create solutions that improve communities and empower careers. As a nationally recognized, award-winning multidisciplinary firm, we deliver engineering and architectural design services, construction management, surveying, right-of-way acquisition, and materials testing across the Midwest.
Join a team where innovation meets collaboration, and your expertise drives meaningful impact.
DLZ is seeking a Community Liaison to join our team in Cleveland. This position will provide essential administrative and field support for the Cleveland Water Lead Service Program. The ideal candidate will be detail-oriented, organized, and comfortable working in a field environment with the ability to communicate with residents.
Duties & Responsibilities:
- Prepare, document, and review Lead Service Line Replacement (LSLR) related work.
- Organize and maintain construction documentation and project files.
- Distribute water pitcher filter kits and water sample kits as instructed.
- Respond to customer inquiries regarding project resources and the LSLR process.
- Serve as a community liaison to communicate project details and maintain excellent client relations.
- Provide clerical support to ensure smooth daily operations.
- Assist with data entry and maintain accurate records.
- Support staff during field activities as needed.
- Maintain a safe and professional working environment.
- Perform other duties as assigned.
Job Qualifications:
- High School Diploma required.
- No prior experience required; training will be provided.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Comfortable working in the field and as required in the office.
As a federal contractor, employment is contingent upon successfully passing a criminal background check, motor vehicle record review, and drug screening.
Investing in Your Future:
We offer a comprehensive benefits package designed to support your well-being and career growth:
- Health, dental, and vision insurance
- Flexible spending accounts & health savings account
- 401(k) options (Traditional and Roth)
- Paid parental leave
- Life & AD&D insurance
- Short- and long-term disability
- Wellness program with reimbursement benefits
Our Commitment to Inclusion:
At DLZ, diversity isn’t just a policy—it’s a priority. We foster an environment where every individual is respected, valued, and empowered to contribute their unique perspective. Employment decisions are based on merit and qualifications, in full compliance with all applicable laws.
What you'll do
- The Community Liaison will prepare and document Lead Service Line Replacement work, maintain project files, and communicate project details to residents. They will also provide clerical support and assist staff during field activities.
About DLZ Corporation
DLZ ranks among the top-consulting firms in the architectural/engineering industry. With offices throughout Indiana, Illinois, Kentucky, Michigan, Ohio, Wisconsin, Tennessee and Pennsylvania, DLZ has been protecting our country’s natural resources and improving our nation’s infrastructure for nearly a century. We work together as a team on projects ranging from short-term, modest problem-solving investigations and studies to conducting and managing long-term, multidisciplinary, multi-million dollar programs. DLZ’s philosophy begins with providing unmatched client service while meeting all of the budget and schedule objectives for the project. DLZ’s engineers, architects, planners, and technical support staff are innovative, and will encourage you to "think outside the box" and work with us to establish a shared vision of your project. Our goal is to turn your vision into reality, from exceptional design planning through construction and post-construction.
Ready to join DLZ Corporation?
Take the next step in your career journey
Frequently Asked Questions
What does a Community Liaison do at DLZ Corporation?
As a Community Liaison at DLZ Corporation, you will: the Community Liaison will prepare and document Lead Service Line Replacement work, maintain project files, and communicate project details to residents. They will also provide clerical support and assist staff during field activities..
Is the Community Liaison position at DLZ Corporation remote?
The Community Liaison position at DLZ Corporation is based in Cleveland, Ohio, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Community Liaison position at DLZ Corporation?
You can apply for the Community Liaison position at DLZ Corporationdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.