Account Manager – FA&O

Your function: 

Strengthen Existing Partnerships
Proactively manage and grow relationships with major customers and partners through regular face-to-face meetings and ongoing engagement.

Drive New Business Growth 
Increase new business volume and DLL’s share of partner activity by implementing consistent call cycles, resolving challenges, and identifying opportunities for process improvements.

Strategic Program Management 
Develop and execute tailored program strategies to meet or exceed sales targets for existing partners. This includes managing forecasts, pipelines, and delivering on key metrics such as new business volume, margin, and fee income.

Partner Sales Enablement 
Provide training and development support to partner sales teams to enhance finance penetration and attract high-quality customers.

Lead Management 
Actively monitor and follow up on sales leads within the pipeline, ensuring timely engagement with both existing partners and potential prospects.

First-Line Escalation Support 
Serve as the initial point of contact for non-standard inquiries, including pricing adjustments, changes to terms and conditions, priority deal handling, and settlement exceptions. Offer prompt support for deal status updates and other partner-related queries.

Operational Efficiency 
Collaborate with partners to identify and implement process improvements that streamline application handling, credit approvals, and settlement procedures.

Cross-Functional Collaboration 
Work closely with DLL’s Sales Support teams to ensure seamless transaction processing and exceptional service delivery.

Your profile: 

Deadline-Oriented & Organised
Demonstrates strong time management skills and thrives in meeting deadlines consistently.

Proactive & Self-Motivated 
A self-starter who excels in autonomous roles and adapts effectively within fast-paced environments.

Positive Attitude & Attention to Detail 
Maintains a can-do mindset, with a keen eye for detail and a strong commitment to compliance and quality standards.

Exceptional Communication 
Possesses excellent verbal and written communication skills, ensuring clarity and professionalism in all interactions.

Continuous Learner 
Embraces a growth mindset with a proven track record of personal and professional development.

Strong Interpersonal Skills 
Builds and nurtures meaningful relationships across all levels — from new referral partners and existing contacts to internal stakeholders both locally and globally.

Sales & Finance Expertise 
Brings a solid understanding of sales processes, equipment finance documentation, and credit/risk management within the equipment finance sector.

Customer-Centric Approach 
Skilled in identifying customer needs and delivering tailored solutions that consistently exceed expectations.

Professional Experience 
Minimum of 3 years’ experience in a relevant role, demonstrating capability and results.

Industry Knowledge 
Prior experience in the agriculture industry is highly regarded. 

Ready to work for a company that is supporting partners to grow their Agricultural business?

Settling in:

At DLL, we are all these places and more. We are a cross-cultural collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

• Two working days per year volunteering for a local charity

• Health and Wellness program, for Sydney office based positions, including healthy food, free health checks, fun health & vitality activities.

• Flexible hours with occasional opportunity to work from home. 

• Career development opportunities: online learning, member development programs 

Choose wellbeing: 

DLL’s wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other members

• Health – Manage mental, emotional, and physical health 

• Finance – Provide learning opportunities to help members achieve personal financial health

• Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL! 

Good to know: 

• The selection process may involve an assessment

• Applications via email will not be reviewed. Please apply online via our career website

• DLL’s referral program applies

• For more information, you can contact Indie Bayliss, Talent Acquisition Partner on [email protected]