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Virtual Patient Services Coordinator (Remoto, Inglés C1)
full-time•Lima

Summary

Location

Lima

Type

full-time

Company links

Website
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About this role

Modalidad: 100% remoto Horario: Lunes a viernes \u007C 9:00 a.m. – 5:00 p.m. EST Nivel de inglés: Avanzado (C1)

Descripción del cargo: Buscamos Virtual Front Desk Coordinators para brindar soporte administrativo y atención al paciente a clínicas en Estados Unidos. La posición es clave para la gestión de agendas, comunicación con pacientes y correcta ejecución de procesos operativos del front desk.

Responsabilidades

• Gestionar la experiencia del paciente desde el primer contacto hasta el alta.

• Agendar citas nuevas, controles, reactivaciones y manejar cancelaciones o llegadas tardías.

• Realizar check-in virtual y validar información del paciente.

• Asegurar la asistencia puntual de los pacientes durante su Plan de Cuidado.

• Gestionar la comunicación con pacientes vía llamadas, correos y otros canales.

• Mantener actualizados los Planes de Cuidado (POC) y referidos.

• Administrar información de pacientes en sistemas CMR.

• Ejecutar reportes básicos y dar seguimiento a procesos administrativos diarios.

Requisitos

• Inglés avanzado C1 (indispensable).

• Experiencia previa de 1 a 3 años en cargos similares

• Atención al detalle y capacidad para manejar múltiples tareas.

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$1,150 - $1,250 a month
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Other facts

Tech stack
Patient Experience Management,Appointment Scheduling,Virtual Check-In,Patient Communication,Care Plans Management,CMR Systems Administration,Basic Reporting,Administrative Processes

About Distro

About Distro

Distro is the AI co-pilot for counter staff and inside sales at industrial wholesale distributors.

About Distro

Distro is the AI Revenue Platform for sales reps in the industrial distribution industry. Our platform helps reps quote faster, close more business, and improve margins, all while delivering a superior customer experience. We’re a well-funded, venture-backed and Y Combinator-backed (S24) startup with strong traction and growing customer demand. Our goal is to modernize a massive industry that has historically been underserved by software.

Industry: SaaS
Founding Year: 2021

What you'll do

  • The Virtual Patient Services Coordinator is responsible for managing the patient experience from initial contact to discharge, including scheduling appointments and ensuring timely attendance. They also handle virtual check-ins and maintain updated care plans and patient information.

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Frequently Asked Questions

What does a Virtual Patient Services Coordinator (Remoto, Inglés C1) do at Distro?

As a Virtual Patient Services Coordinator (Remoto, Inglés C1) at Distro, you will: the Virtual Patient Services Coordinator is responsible for managing the patient experience from initial contact to discharge, including scheduling appointments and ensuring timely attendance. They also handle virtual check-ins and maintain updated care plans and patient information..

Why join Distro as a Virtual Patient Services Coordinator (Remoto, Inglés C1)?

Distro is a leading SaaS company.

Is the Virtual Patient Services Coordinator (Remoto, Inglés C1) position at Distro remote?

The Virtual Patient Services Coordinator (Remoto, Inglés C1) position at Distro is based in Lima, Lima, Peru. Contact the company through Clera for specific work arrangement details.

How do I apply for the Virtual Patient Services Coordinator (Remoto, Inglés C1) position at Distro?

You can apply for the Virtual Patient Services Coordinator (Remoto, Inglés C1) position at Distro directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Distro on their website.