Centralized Scheduler

Overview

Position: Bilingual Centralized Scheduler 

Location: Las Vegas, NV

Schedule: Full-Time 40 hours weeklyCompensation: $18-20 hourly depending on years of experience 

** Must be bilingual in english/spanish **

At Dignity, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Every physical therapist's journey becomes a testament to excellence, innovation, and life-changing patient care. We are here to nurture your growth as a physical therapist. 

Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Elevate Your Skills:Unmatched CEU program with paid national certifications
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh:Generous PTO to maintain a healthy work-life balance
• Your Health Matters:Comprehensive benefits packages
• Invest in Your Future:Company matching 401(k) retirement plans
• Advance your Career: We offer specialties nationwide (aquatics, sports medicine, neuro, pelvic, concussion, hand therapy + more)
• Go Anywhere with Us:1900 centers in 39 states, offering internal movement

Responsibilities

• Exceptional customer service to create a positive patient experience
• Answers phone
• Utilize medical office software to schedule new and follow-up appointments for patients
• Insurance verifications, referrals and pre-authorizations
• Schedules patients appointments and checks them in at arrival
• Patient intake and data entry to ensure proper billing
• Complete daily billing reports and work with central billing office (CBO)
• Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience
• Other duties as assigned 

Qualifications

Minimum Qualifications

• HS diploma or GED is required

Preferred Experience

• Customer service experience required 
• Minimum 2 years of experience with scheduling/knowledge of Nevada insurances required 
• Knowledge of insurance verification preferred
• Healthcare, Medical, Dental office administration preferred

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.