Senior Professional Services Consultant

<div class="content-intro"><p><span style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Who we are</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">DigiCert is a global leader in intelligent trust, helping organizations protect the digital interactions people rely on every day. From websites and cloud services to connected devices and critical systems, we make sure digital experiences are secure, private, and authentic.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Our AI-powered DigiCert ONE platform brings together certificates, DNS, and lifecycle management to help organizations stay ahead of risk as technology and threats evolve. Trusted by more than 100,000 organizations—including 90% of the Fortune 500—DigiCert helps businesses operate with confidence today while preparing for what’s next, including a quantum-safe future.</span></p></div><p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job summary</strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Provide consulting services for DigiCert PKI, IoT and Signing solutions.</span></p> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will do</strong></span></p> <ul> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Participate in pre-sales meetings to gather customer requirements &amp; develop statements of work.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Deploy &amp; configure DigiCert PKI/IoT/Signing solutions and create final project deliverables</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Demonstrate a deep technical understanding of DigiCert PKI/IoT/Signing solutions &amp; architecture</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Effectively manage projects through planning, tracking and reporting and provide periodic updates to key stakeholders</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Create custom documentation, entity-relationship models, networking diagrams, etc. related to DigiCert PKI/IoT/Signing solutions as needed</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Travel to customer sites and industry forums/conferences as needed to support the objectives of the department</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Present on technical topics at field events such as conferences, seminars, etc.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Capture feature request input from prospects/customers and provide to Product Management teams</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will have</strong></span></p> <ul> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to work independently and collaboratively with other team members</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Fluent in writing and speaking English</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong technical writing skills</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Excellent written and verbal communication skills, as well as interpersonal skills</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong analytical and problem-solving skills</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Higher learning degree in systems management, computer science or cyber security, or CISSP certification and 5+ years of experience in cyber security.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong knowledge of PKI concepts, practices &amp; protocols</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Knowledge of hardware security modules (HSMs), secure chips, and secure key storage</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Experience with virtual machines and hypervisors</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong understanding of computer networking and TCP/IP</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Comfortable and experienced using REST APIs, .Net, Java, C</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Hands-on exposure to scripting and automation using Bash, PowerShell, Python, or similar languages.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Familiarity with modern AI and automation tools, including their application in enterprise, security, and operational workflows</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Knowledge of cloud platforms (AWS, Azure, Google Cloud)</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Experience or familiarity with ServiceNow, GitHub, and REST API integrations.</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Nice to have</strong></span></p> <ul> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Experience with certificate enabled applications, such as SSL/TLS, S/MIME, Code Signing, 802.1x, EAP-TLS, etc.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Recent experience in a services delivery role as a Professional Services Engineer, Consultant, Resident Engineer, or Solutions Architect</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Hands-on experience using and managing Windows Server 2019+, Linux, MariaDB, Oracle, SQL Server</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Knowledge of Containerization, Kubernetes Container orchestration and Container Clustering Kubernetes and Docker</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Working knowledge of Active Directory, Group Policy and LDAP</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Hands-on experience with Microsoft Active Directory Certificate Services (AD CS) and related components</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Knowledge of developing integrations and references utilizing REST APIs, PowerShell scripts, Unix scripts</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Familiarity with OpenSSL, cURL and SQL statements</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Understanding of certificate setup for EAP and PEAP Wi-Fi solutions</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Hand-on experience with certificate discovery tools, both agent-based and agentless, for TLS automation</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Familiarity with deploying and configuring applications on cloud providers such as Azure, AWS, Google Cloud, and Oracle Cloud</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Familiarity with configuring single sign-on (SSO) using SAML and OpenID</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Hands on experience with setting up certificates on routers, load balancers, SSL inspection devices and web services like Microsoft IIS, Apache and Tomcat</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Hands on experience with Unified Endpoint Management (UEM) solutions like Microsoft Intune, VMWare Workspace ONE UEM, Jamf Pro, Ivanti MobileIron, IBM MaaS360, etc.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Hands on experience with signing applications using code signing certificates</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Experience with DevOps and infrastructure automation tools (e.g., Terraform, Ansible, Puppet, Chef).</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Hands on experience with hardware security modules (HSMs), including setup and deployment with high availability</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Benefits</strong></span></p> <p style="line-height: 1.4;">&nbsp;</p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Generous time off policies</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Top shelf benefits</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Education, wellness and lifestyle support</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <p style="margin: 0in; font-family: Calibri; font-size: 11pt; line-height: 1.4;">&nbsp;</p> <p style="margin: 0in; font-family: Calibri; font-size: 11pt; line-height: 1.4;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">#LI-IW1</span></p> <p style="line-height: 1.4;">&nbsp;</p>