Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

Team Overview

At DiDi, we are building a cross-functional marketplace team to support the growth and long-term competitiveness of our Australia business. The team is responsible for driving core marketplace outcomes by aligning pricing strategy, market and user intelligence, product execution, and experience optimization across the end-to-end rider and driver journey.

Working closely with product, algorithm, transaction, and regional operations teams across Beijing and Melbourne, we focus on translating data and market insights into concrete product improvements and experience-level optimizations—from pricing logic and product features to POI scenarios, map experience, and governance-related policies.

In this role, you will operate at the intersection of strategy, data, product, and experience, contributing to both problem discovery and solution execution in a fast-evolving international marketplace. You will have direct exposure to how marketplace strategy is designed, validated, and delivered through product and operational levers at scale.

Role Responsibilities

• Market Intelligence: Establish a systematic approach to collect and synthesize external insights, including competitive dynamics, regulatory signals and user scenarios. Conduct user surveys and interviews to identify pain points beyond pricing and incentives, translate findings into structured problem statements, and propose actionable operational or product solutions.
• Data Analysis: Analyze marketplace and user data to support market and product decisions, including user behavior, supply-demand dynamics and product performance. Build and maintain core metrics and dashboards, conduct ad-hoc deep dives, identify trends and anomalies, and generate data-backed insights to validate hypotheses derived from market and user research.
• Product Operations: Collaborate closely with product, operations and marketing teams to support the execution of key initiatives, from insight generation to post-launch analysis, ensuring fast feedback loops and continuous improvement in a fast-changing market.

Role Qualifications

• Bachelor’s degree or above, with 1+ year of experience in ride-hailing, O2O, e-commerce, or other two-sided marketplace industries.
• Proven capability in market intelligence, data analysis, pricing-related analysis, or structured business analysis.
• Strong data analysis skills (SQL / Excel required; Python is a plus), with the ability to independently complete analysis and insight generation.
• Strong cross-cultural communication skills, with curiosity, adaptability, and resilience in a dynamic environment.
• Good project coordination skills with a strong sense of ownership.
• Fluent in English. Prior international or overseas market exposure is a plus.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms