About Role

As an Integrated Quality Systems Manager, you are a diligent and highly organized professional with a strong background in quality management within the entire Tequila category.. You possess excellent leadership/analytical skills and have experience in developing, implementing, and maintaining  systems and standards which cover Quality, SHE, Risk management etc. (within Diageo these are for example Diageo Global Risk Management Standards such as GRMS Quality & SHE) to ensure compliance with industry standards and regulatory requirements. Your ability to collaborate effectively with cross-functional teams is essential for driving continuous improvement initiatives and ensuring that all quality processes. We seek an individual who can lead by example, inspire excellence, and foster a culture of quality awareness. If you are passionate about maintaining high-quality standards and have the expertise to lead sophisticated systems, we want to hear from you.

This role carries the main responsibility for the sites to implement and maintain end to end quality systems, which include but are not limited to the following areas: Customer & consumer complaints, Quality (for example ISO 9001:2015), Food Safety (for example FSSC 22000), Safety (for example ISO 45001), Kosher, Environmental (for example ISO 14001), Occupational Health and Change Management (legislation, risk control measures, corrective and preventive action plans, audits). Subsequently, this role:

• Maintains the above mentioned systems and ensures that the different departments within the site correctly perform within these systems.

• implement and maintain the documentation and record system and ensuring this remains up to date through training and auditing.

• Ensures systems are in place and properly used, through which it is ensured that the sites is aligned with regulatory requirements and Diageo’s policies, standards and programs in Quality, but also other areas such as Safety, Health and environment.

• Develops, coordinates and implements plans for internal and external program audits by both internal employees and external agencies, ensuring there are sufficient and well trained internal auditors for all areas. In addition, audits and records compliance to abovementioned requirements, policies, standards and programs, and scales when departments are not performing as required.

• Provides follow-up and support on performance indicators of the Integrated Management System, both locally and globally.

• Attitude of Zero Defects Campaign and Supports QA Systems coordinators leadership in the establishment of a pro-active culture of continuous improvement and compliance.

• Fully delivers the required performance and improvements.

• Contributes to achieving the Quality, Food safety, safety, environmental and occupational health objectives, aligned with other departmental goals.

• Ensures audit actions are supervised and closed by the action holders on time.

• Collects, supervise and analyse audit data from the sites and identify areas for improvement to create improvement projects.

• Is responsible to continuously verify progress with the other sites within the category to ensure standardization across the Tequila category and copying standard processes with pride.

• Rolls out programs and actions on sites that are designed centrally by the category Quality Assurance Sr. Manager, Governance, and SHE manager or other relevant departments.

• Develops key performance indicators (critical metrics).

• Conducting audits to ensure compliance with internal standards (GRMS: Quality & SHE) and Enablon records in system.

• Coordinates and implements Quality sampling plan (current statement).

• Leads all customer & consumer complaint process across local and export markets and recall process standards.

Requirements:

• Bachelor’s degree or equivalent experience, preferably in Food Chemistry/Engineering, QFB, Chemical Engineering, Industrial Engineering or Biology

• Experience as lead auditor with a focus on Quality (ISO 9001:2015), Food Safety (FSSC 22000), Kosher (preferably supported by certification). Experience with Safety (ISO 45001) and Environmental (ISO 14001).

• Experience in shop floor awareness campaigns for operational staff on Good Manufacturing Practices (GMPs)

• At least 2 years of experience in a similar role

• Experience with (indirect) people management

• Proficiency in MS Office programs. Familiarity with additional software such as Power BI and Super CEP.

• Proficiency in generating graphs and reports

• Knowledge in statistical techniques, Pareto, 80/20, loss tree and problem solving .

• Strong track record in teamwork, openness, flexibility, listening, follow-up and decision making

• Self-directed, results oriented and good interpersonal communications skills:

• English and Spanish sophisticated skills

We Offer Stellar Benefits!

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to own your wellbeing and balance your priorities from day one.

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mentalities, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your applicatio