About this role
The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
Join our dynamic and innovative clinical team at the forefront of healthcare technology, prescription solutions, and embedded services. We are dedicated to transforming the patient and provider experience through intelligent software, integrated biosensor platforms, and seamless clinical workflows. If you're passionate about advancing digital health, improving treatment outcomes, and building tools that empower both patients and healthcare professionals, we want you on our team. Together, we’re redefining what’s possible in clinical care.
Where you come in:
You will play a pivotal role in owning the development and delivery of our cutting-edge software solutions for Therapy Management Software (Dexcom Clarity). With the clinician as the primary customer, your day-to-day will focus on feature discovery, delivery and education, localization for global markets, voice of customer representation across markets, and ongoing product support and education. You will collaborate closely with cross-functional teams, including System Product Managers, Global Product Design, Market and User Research, Software Engineering, Marketing, Medical Affairs, and Customer Support, to understand user needs in global markets, discover innovative solutions, create exceptional user experiences and ensure the success of our therapy management software.
Scope of Responsibility
Define and manage roadmap for Clarity’s provider-facing features and tools with a focus on access to data via Dexcom Clarity and other modalities including the CGM app, EHR integration and other interoperable resources.
Ensure platform reliability, usability, and compliance across global markets.
Collaborate with Platform & Services to integrate shared modules (e.g., reporting, personalization, workflow engines).
Partner with Clinical Affairs, Regulatory, and Commercial teams to support adoption and market readiness.
Align Clarity capabilities with provider journey outcomes and Dexcom’s strategic goals.
Key Responsibilities
Maintain a connection with our Global customers including internal customers to monitor the performance and satisfaction of our Therapy Management Software, as well as market specific troubleshooting, inquiries and follow up from Tech Support and end-users.
Conduct market research, competitive analysis, and gather customer insights to inform product decisions independently and through collaboration with Medical Affairs and commercial teams.
Support downstream marketing, medical and clinical affairs, and market access as a subject-matter expert (SME).
Collaborate with engineering and design teams to translate product requirements into actionable user stories and specifications.
Prioritize features, enhancements, and bug fixes based on customer feedback, market trends, and business priorities.
Maintain contact and communication with internal, field-facing employees to ensure market communication.
Execute on the product vision and strategy with feature delivery and education.
Work closely with cross-functional teams to ensure timely and high-quality product delivery.
Monitor product performance and key metrics to identify areas for improvement and drive data-driven decision-making.
Stay current with industry trends, emerging technologies, and regulatory requirements related to diabetes management and software development.
What makes you successful:
5-10 years of Product Management experience, preferably in regulated medical technology
Experience managing therapy management software
Experience working within or alongside regulated product development processes
Strong communication and collaboration skills across clinical, technical, and design teams.
Ability to balance user needs, clinical requirements, and business goals in a fast-paced environment.
Familiarity with tools like Jira, Figma, and product analytics platforms is a plus.
Clinical experience is a plus.
What you’ll get:
A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required:
5-15%
Experience and Education Requirements:
Typically requires a Bachelor's degree and a minimum of 8-12 years of related experience.
At this level a graduate degree may be desirable with 4 years of related experience.
Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.
Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at [email protected].
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [email protected].
Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Salary:
$122,500.00 - $204,100.00Other facts
About Dexcom
Empowering People to Take Control of Health
Dexcom Corporation (NASDAQ DXCM) has been a pioneer in glucose sensing for more than 25 years. Since 1999, we have developed innovative technologies that transformed how people manage diabetes. Our products are part of people’s daily lives, empowering them to live confidently and feel more in control, free to pursue their dreams.
Headquartered in San Diego, California, with operations around the world, Dexcom leads by listening to the needs of users, caregivers, and providers, to simplify and improve glucose management.
What you'll do
- You will own the development and delivery of software solutions for Therapy Management Software, focusing on feature discovery and ongoing product support. Collaborate with cross-functional teams to ensure the success of the software and monitor performance and satisfaction.
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