In-House Representative

Job Description

MUST BE LOCATED IN VA

A bit about this role:

This role will be an opportunity for someone to enter the exciting and challenging realm of provider network servicing/contracting at an entry level. The selected candidate will have the opportunity to learn from an experienced team of provider network professionals while supporting them in their day to day functions. This is the first step in what could be a lifelong career.

Your Responsibilities and Impact will include:

• Identify and outreach to providers by phone or in person to educate on Devoted Health and initiate contract process.

• Follow contracting guidelines and processes established by team.

• Communicate effectively with internal teams on contracting roadblocks, issues, concerns.

•  Fielding all calls from providers who are calling to request access to our network.

• Create and monitor internal network cases through resolution.

•  Supporting Network Field Leads by coordinating with provider performance Joint Operation Committee meetings.

•  Support Network Development by coordinating with Network Operations and reviewing necessary worksheets, documents, etc.

•  Others duties as assigned.

Required skills and experience:

•  Solid ability to navigate either Google or MS Suite of products.

•  High School Diploma or equivalent
   

Desired skills and experience:

•  Ability to articulate telephonically and written.

•  Attention to detail.

•  Organization is key in this role - getting back to those who are interested in being part of Devoted is important to representing our brand.

•  Comfort using multiple systems.

• Sales background/experience a plus

• Healthcare or Health Insurance experience a plus

Salary range: $50,000 - $60,000 / year

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family.  We are committed to a diverse and vibrant workforce. 

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States.  And we've just started. So join us on this mission!

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.