About this role
Professionelle und bedarfsgerechte Kundenberatung Souveräne Führung von Verkaufsgesprächen Ausgeprägte Kundenorientierung und Servicebereitschaft Nachweisliche Abschlussstärke und Verhandlungsgeschick Fundierte Produktkenntnisse im Bereich Mobilfunk Fundierte Produktkenntnisse im Bereich Festnetz & Internet Erfahrung im Cross- und Upselling zur Umsatzsteigerung Kompetentes Beschwerdemanagement und Problemlösung Sicherer Umgang mit modernen Kassensystemen Ausgeprägte Teamfähigkeit und Kommunikationsstärke Weitere Fremdsprachenkenntnisse Grundkenntnisse im Visual Merchandising Interesse an neuen Technologien und Trends im Telekommunikationsbereich
Other facts
About Deutsche Telekom
Welcome to Deutsche Telekom. As one of the world's most valuable brands, we design innovative solutions and products in the areas of connectivity, networks, digitalization and security. #connectingyourworld
At Deutsche Telekom, we believe that each and every one of us has the power to move society forward. That's why we're committed to creating a culture of collaboration and innovation that everyone can participate in. We believe that diversity and inclusion are the key to creative solutions.
Our employees work in 34 countries worldwide. As a leading employer, we support them with offers and benefits that enrich their work and private life. These include flexible working hours, hybrid and remote work, learning and development opportunities, health and wellbeing, as well as attractive employee benefits.
What you'll do
- The role involves professional and needs-based customer consultation and leading sales conversations confidently. It also requires effective complaint management and problem-solving skills.
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