About this role
Über die Position Als Operation Manager spielen Sie eine entscheidende Rolle bei der Sicherstellung des reibungslosen und effizienten Betriebs unserer IT-Infrastruktur und -Dienste. Sie sind verantwortlich für die Verwaltung kritischer Prozesse wie Incident Management und Change Management, stets unter Einhaltung der ITIL-Prinzipien und bewährter Praktiken des IT Service Managements (ITSM). Ihr Fachwissen ist unerlässlich bei der Überwachung und Einhaltung von Service Level Agreements (SLAs)...
Other facts
About Deutsche Telekom
Welcome to Deutsche Telekom. As one of the world's most valuable brands, we design innovative solutions and products in the areas of connectivity, networks, digitalization and security. #connectingyourworld
At Deutsche Telekom, we believe that each and every one of us has the power to move society forward. That's why we're committed to creating a culture of collaboration and innovation that everyone can participate in. We believe that diversity and inclusion are the key to creative solutions.
Our employees work in 34 countries worldwide. As a leading employer, we support them with offers and benefits that enrich their work and private life. These include flexible working hours, hybrid and remote work, learning and development opportunities, health and wellbeing, as well as attractive employee benefits.
What you'll do
- As an Operation Manager, you will ensure the smooth and efficient operation of our IT infrastructure and services. You will be responsible for managing critical processes such as Incident Management and Change Management.
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