HR Specialist with German (Offboarding Team)
full-time•Timișoara
About this role
Responsabilities:
- Provides support for Deutsche Telekom Services Europe in the field of Customer Services and relevant HR topics and processes.
- Timely process HR tickets of all individual business transactions in the area of responsibility, by using our workflow management tool (PEGA), following German law and labor agreements of Deutsche Telekom Group
- Communicate with customers by e-mail or phone to answer their individual questions, including final clarification of all customer concerns, in cooperation with other departments if necessary
- Maintain process documentation and special procedures in our knowledge management system.
- Develop ideas to update, simplify and enhance our processes, procedures and documents.
- Supports in the development of frequently asked questions based on customer feedback or new requirements.
- Management of the timely implementation of individual personnel measures
- HR data maintenance and ensuring data quality
- Responsible resolution of customer- and department-related escalation cases
- Comprehensive advising of customers on complex, multi-layered HR processes and regulations
- Collaboration in cross-departmental personnel projects and active participation in the continuous optimization, harmonization, and standardization of HR operations processes
- Collaboration in HR projects
Benefits:
- Motivational financial package
- Meal tickets
- Medical insurance
- Opportunities to grow and develop in a start-up environment
- Dynamic and multicultural working environment
- Great training opportunities
DTSE-RO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decision at DTSE-RO are based on business needs, job requirements and individual qualifications, with no regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation and gender identity.
DTSE-RO will not tolerate discrimination or harassment based on any of these characteristics.
By applying for this job you accept the DT privacy statement:
To process your online application we collect, process and use your personal data. We will treat your data as strictly confidential in accordance statutory provisions.
By submitting your application, you consent to your data being processed electronically, including by third parties. Data is only passed on to HR service providers that have been carefully selected by Deutsche Telekom AG.
For detailed information read the local data protection when applying for a job position at Deutsche Telekom Group.
#LI-Hybrid
Other facts
Tech stack
HR Processes,Customer Service,German Language,Data Maintenance,Process Documentation,Workflow Management,PEGA,Collaboration,Problem Solving,Communication,Advising,Escalation Management,Process Optimization,Knowledge Management,Project Participation,Feedback Development
About Deutsche Telekom
Welcome to Deutsche Telekom. As one of the world's most valuable brands, we design innovative solutions and products in the areas of connectivity, networks, digitalization and security. #connectingyourworld
At Deutsche Telekom, we believe that each and every one of us has the power to move society forward. That's why we're committed to creating a culture of collaboration and innovation that everyone can participate in. We believe that diversity and inclusion are the key to creative solutions.
Our employees work in 34 countries worldwide. As a leading employer, we support them with offers and benefits that enrich their work and private life. These include flexible working hours, hybrid and remote work, learning and development opportunities, health and wellbeing, as well as attractive employee benefits.
Team size: 10,001+ employees
Website: https://www.telekom.com/careers
LinkedIn: Visit
Industry: Telecommunications
What you'll do
- The HR Specialist provides support in customer services and HR processes, ensuring timely processing of HR tickets and effective communication with customers. They also maintain documentation, develop FAQs, and manage personnel measures.
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Frequently Asked Questions
What does a HR Specialist with German (Offboarding Team) do at Deutsche Telekom?
As a HR Specialist with German (Offboarding Team) at Deutsche Telekom, you will: the HR Specialist provides support in customer services and HR processes, ensuring timely processing of HR tickets and effective communication with customers. They also maintain documentation, develop FAQs, and manage personnel measures..
Why join Deutsche Telekom as a HR Specialist with German (Offboarding Team)?
Deutsche Telekom is a leading Telecommunications company.
Is the HR Specialist with German (Offboarding Team) position at Deutsche Telekom remote?
The HR Specialist with German (Offboarding Team) position at Deutsche Telekom is based in Timișoara, Timis, Romania. Contact the company through Clera for specific work arrangement details.
How do I apply for the HR Specialist with German (Offboarding Team) position at Deutsche Telekom?
You can apply for the HR Specialist with German (Offboarding Team) position at Deutsche Telekom directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Deutsche Telekom on their website.